Tiana Fillmore
Lancaster
Summary
Motivated and detail-oriented professional with a strong foundation in pastry, customer service, and management. Looking to learn more and apply my knowledge and skills to a new team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seasonal Fulfillment Associate
Amazon
Lewisberry
11.2025 - Current
- Managed order processing and fulfillment operations in a fast-paced warehouse environment.
- Operated material handling equipment to move products efficiently and safely.
- Collaborated with team members to maintain accurate inventory levels and organization.
Housekeeper
Comfort Inn & Suites
Manheim
05.2023 - Current
- Cleaned guest rooms thoroughly following Comfort Inn & Suites standards.
- Stocked and organized housekeeping supplies for efficient workflow.
- Assisted in training new team members on cleaning procedures and protocols.
- Conducted regular inspections to maintain cleanliness and order in public areas.
- Responded promptly to guest requests for additional amenities or services.
Overnight Baker
Panera Bread
Lancaster
07.2020 - 12.2025
- Key holder
- I'm responsible for proofing, baking, and all breads and pastries.
- Operated ovens and mixers to ensure consistent product texture and flavor.
- Trained new staff on baking techniques and operational procedures effectively.
Line Cook
Passerine
Lancaster
07.2023 - 01.2024
- I came in every morning(key holder) to start prep for my station which was Garde/Pastry.
- Responsible for cleaning/organizing walk in and dry storage.
- Collaborated with team members on new dishes for the menu.
Bakery Assistant
Wish You Well
Lancaster
11.2022 - 05.2023
- I would come in every morning at 5am to begin boiling then baking bagels for the day along with baking off and decorating pastries to set up the store for open (key holder).
- during operation hours i was responsible for preparing and mixing all breads and pastries.
- Organized ingredients and maintained cleanliness in work areas.
- Engaged with customers, providing product information and recommendations.
- Maintained a clean and sanitary work area throughout the day.
- Collaborated with owners on new pastries/bagel sandwiches.
Baker
Amaranth
Lancaster
01.2021 - 11.2022
- I would mix large quantities of cookies, cakes, breads, etc.
- I worked the Central Market stand on Tuesdays, Fridays, and Saturdays, selling the product, then transferring them to a local market store to reprice and sell.
- Operated commercial ovens and mixers for large-scale production.
- Maintained a clean and organized work environment to meet safety standards.
- Decorated cakes and pastries to enhance visual appeal for customers.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
Line Cook
Cest La Vie
Lancaster
08.2021 - 07.2022
- Pizza Chef.
- Operated kitchen equipment, ensuring proper use and maintenance for safety.
- Collaborated with team members to facilitate efficient kitchen operations during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted in inventory management, including receiving and storing food supplies properly.
- Monitored cooking times and temperatures to ensure food safety and quality standards.
Pastry Assistant
Josephines Downtown
Lancaster
08.2021 - 07.2022
- Prepared various pastries and desserts for daily service at Josephines Downtown.
- Assisted in maintaining cleanliness and organization of the pastry station.
- Collaborated with chefs to create new dessert recipes and presentations.
- Operated kitchen equipment following safety protocols during pastry preparation.
- Ensured quality control by adhering to standard recipes and presentation guidelines.
General Manager
Cinnabon
Lancaster
06.2017 - 03.2020
- Managed daily operations and staff performance in a high-traffic bakery.
- Oversaw inventory control and supply chain management for fresh ingredients.
- Ensured compliance with health and safety regulations in food preparation areas.
- Developed training programs for new employees to enhance service quality.
- Implemented marketing strategies to increase brand visibility and customer engagement.
- Evaluated customer feedback to improve service delivery and product offerings.
- Created schedules and monitored payroll to remain within budget.
Store Team Member
Papa Johns
Lancaster
01.2016 - 06.2017
- Prepared food items according to Papa John's quality standards.
- Assisted customers with orders and provided product recommendations.
- Maintained cleanliness and organization in the store environment.
- Handled cash transactions accurately at the point of sale.
- Stocked shelves and managed inventory levels for optimal service.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
JP McCaskey
Lancaster, PA06-2019
Some College (No Degree) -
HACC
Lancaster, PASkills
- Order processing
- Inventory management
- Material handling
- Equipment operation
- Quality control
- Customer service
- Problem solving
- Time management
- Pallet jack proficiency
- Shipment receiving
- Fulfillment processing
- Multitasking and organization
Certification
ServSafe
References
References available upon request.
Affiliations
Collaborated in a community dinner with Out in the Field (2023)
Timeline
Seasonal Fulfillment Associate
Amazon
11.2025 - Current
Line Cook
Passerine
07.2023 - 01.2024
Housekeeper
Comfort Inn & Suites
05.2023 - Current
Bakery Assistant
Wish You Well
11.2022 - 05.2023
Line Cook
Cest La Vie
08.2021 - 07.2022
Pastry Assistant
Josephines Downtown
08.2021 - 07.2022
Baker
Amaranth
01.2021 - 11.2022
Overnight Baker
Panera Bread
07.2020 - 12.2025
General Manager
Cinnabon
06.2017 - 03.2020
Store Team Member
Papa Johns
01.2016 - 06.2017
High School Diploma -
JP McCaskey
Some College (No Degree) -
HACC