Tiana GRAY
Harrisburg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Holy Spirit Hospital
10.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Checkout Coach
Giant Food Stores
01.2023 - 12.2025
- Reduced customer wait times by streamlining the checkout process and effectively managing staff during peak hours.
- Effectively managed inventory levels at the checkouts, ensuring adequate stock of bags, receipt paper, and other necessary supplies.
- Educated customers on store promotions and loyalty programs during transactions to increase repeat business and drive revenue growth.
Seafood Associate
Giant Food Stores
10.2022 - 01.2023
- Enhanced product quality by maintaining a clean, organized, and well-stocked seafood department.
- Ensured food safety by adhering to proper storage, handling, and preparation guidelines for all seafood items.
- Handled customer inquiries professionally while resolving any issues or concerns related to their purchases promptly and courteously.
Cashier
Giant Food Stores
07.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food and Beverage Associate
Hersheypark Entertainment
08.2020 - 07.2022
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
Education
No Degree - Nursing
Harrisburg Area Community College
Harrisburg, PAHigh School Diploma -
Central Dauphin East High School
Harrisburg, PA06-2021
Skills
- Vital signs monitoring
- CPR certification
- Team collaboration
- Compassionate care
- Blood glucose testing
Timeline
Patient Care Technician
Holy Spirit Hospital
10.2024 - Current
Checkout Coach
Giant Food Stores
01.2023 - 12.2025
Seafood Associate
Giant Food Stores
10.2022 - 01.2023
Cashier
Giant Food Stores
07.2022 - 10.2022
Food and Beverage Associate
Hersheypark Entertainment
08.2020 - 07.2022
No Degree - Nursing
Harrisburg Area Community College
High School Diploma -
Central Dauphin East High School
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