Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Tiara Mathias

Philadelphia

Summary

Skilled in vital signs monitoring and renowned for exceptional patient education, I enhance patient satisfaction by streamlining care delivery and improving efficiency. My compassionate approach and clinical training significantly contributed to a safer, more supportive environment, showcasing my ability to blend technical expertise with empathetic patient care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

ER Technician

Nazareth Hospital
04.2025 - Current
  • Assessed and triaged patients in high-pressure emergency situations to ensure timely care.
  • Assisted medical staff with procedures, maintaining a sterile environment and supporting patient comfort.
  • Monitored vital signs and documented changes, facilitating effective treatment decisions by healthcare providers.
  • Trained new ER technicians on protocols and best practices, fostering a culture of knowledge sharing and teamwork.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.

Patient Care Technician

Valley Forge Medical Center and Hospital
12.2024 - 12.2025
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Mental Health Technician

Brooke Glen Behavioral Hospital
08.2019 - 12.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.

Residential Counselor

Woods Services
01.2017 - 08.2019
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.

Direct Support Professional

Allegheny Valley School (Merakey)
11.2014 - 12.2016
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.

Education

Bachelor - Human Services

University of Phoenix
Philadelphia, PA

Dental Assistant

Kaplan Career Institute
Philadelphia, PA
10.2014

Skills

  • Vital signs monitoring
  • Infection control standards
  • Patient education
  • Medical equipment operation
  • Sterilization techniques
  • Restocking supplies
  • Microsoft office
  • Teamwork and collaboration
  • EKG
  • Phlebotomy
  • Medical terminology
  • Time management
  • Excellent communication skills
  • Ability to multitask
  • Dependable and responsible
  • Epic

Certification

Dental Assistant

CPR/ First aid

Drivers license

Timeline

ER Technician

Nazareth Hospital
04.2025 - Current

Patient Care Technician

Valley Forge Medical Center and Hospital
12.2024 - 12.2025

Mental Health Technician

Brooke Glen Behavioral Hospital
08.2019 - 12.2024

Residential Counselor

Woods Services
01.2017 - 08.2019

Direct Support Professional

Allegheny Valley School (Merakey)
11.2014 - 12.2016

Bachelor - Human Services

University of Phoenix

Dental Assistant

Kaplan Career Institute
Tiara Mathias