Tiara Mathias
Philadelphia
Summary
Skilled in vital signs monitoring and renowned for exceptional patient education, I enhance patient satisfaction by streamlining care delivery and improving efficiency. My compassionate approach and clinical training significantly contributed to a safer, more supportive environment, showcasing my ability to blend technical expertise with empathetic patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Valley Forge Medical Center and Hospital
02.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Mental Health Technician
Brooke Glen Behavioral Hospital
08.2019 - 12.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Residential Counselor
Woods Services
01.2017 - 08.2019
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Direct Support Professional
Allegheny Valley School (Merakey)
11.2014 - 12.2016
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
Education
Bachelor - Human Services
University of Phoenix
Philadelphia, PADental Assistant
Kaplan Career Institute
Philadelphia, PA10.2014
Skills
- Vital signs monitoring
- Infection control standards
- Patient education
- Medical equipment operation
- Sterilization techniques
- Restocking supplies
- Microsoft office
- Teamwork and collaboration
- EKG
- Phlebotomy
- Medical terminology
- Time management
- Excellent communication skills
- Ability to multitask
Certification
Dental Assistant
CPR/ First aid
Drivers license
Timeline
Patient Care Technician
Valley Forge Medical Center and Hospital
02.2025 - Current
Mental Health Technician
Brooke Glen Behavioral Hospital
08.2019 - 12.2024
Residential Counselor
Woods Services
01.2017 - 08.2019
Direct Support Professional
Allegheny Valley School (Merakey)
11.2014 - 12.2016
Bachelor - Human Services
University of Phoenix
Dental Assistant
Kaplan Career Institute
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