Summary
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Tiera Hill-El

Philadelphia

Summary

Dynamic General Manager with a proven track record, excelling in operational planning and team leadership. Enhanced productivity through effective staff training and resource allocation, achieving significant improvements in workflow efficiency. Committed to fostering a collaborative environment that prioritizes customer satisfaction and continuous process improvement.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Work History

General Manager

Gsc McDonalds
2016 - 2025
  • Developed operational plans to enhance team efficiency and productivity.
  • Conducted staff training sessions on company policies and operational standards.
  • Assisted in budgeting processes to optimize resource allocation and cost management.
  • Ensured compliance with safety regulations through routine inspections and audits.
  • Monitored performance metrics to identify areas for improvement in workflows.
  • Facilitated communication between departments to promote teamwork and alignment on goals.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

Associate of Science - Medical Billing, Coding, And Reimbursement

Bryant & Stratton College
NY
12.2025

Skills

  • Operational planning
  • Staff training
  • Budget management
  • Resource allocation
  • Team communication
  • Project management
  • Quality assurance
  • Process improvement
  • Customer satisfaction
  • Leadership and team building
  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Customer relations
  • Training and development
  • Staff training/development
  • Inventory control
  • Staff supervision
  • Goal setting

Accomplishments

I completed my program with honors, achieving the deans list for every semester. I am a member of the Alpha phi Beta honor society and maintained a GPA of 3.7 and higher during my college years.

Timeline

General Manager

Gsc McDonalds
2016 - 2025

Associate of Science - Medical Billing, Coding, And Reimbursement

Bryant & Stratton College
Tiera Hill-El