Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tierrel Turner

Wilkes Barre

Summary

  • Ten years experience in event management, sales and marketing.
  • Five years' experience in sales and manufacturing
  • Excellent coaching and communication skills
  • Ability to track expenses and compile budget reports
  • Broad knowledge of production planning processes
  • Strategic planning skills
  • Comfortable working in an manufacturing environment
  • Understanding of machine controls and instrumentation
  • Able to deal with complex issues in a fast-paced setting
  • Good thinker, problem solver

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Production Lead

Joriki
Pittston
02.2023 - 12.2024
  • Assisted with budgeting responsibilities including forecasting future needs.
  • Developed operating policies that ensured compliance with company guidelines.
  • Analyzed data from various sources to identify trends or patterns in production output.

Director of Events

Leo’s P.H.M
East Stroudsburg
09.2018 - 05.2023
  • Assisted in developing promotional materials such as brochures or flyers for upcoming events.
  • Developed and implemented event marketing strategies to maximize attendance.
  • Organized and managed multiple events simultaneously, ensuring that all deadlines were met.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Banquet set up manager

Kalahari Convention Center
02.2021 - 01.2023
  • Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO's).
  • Managing the setup and operations of all events in the convention center, 105,000.Square feet.
  • Providing customer service to all of our guest,Gathering feed back on services in any complaints.
  • Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
  • Maintain constant communication with all Food, Beverage, Banquet, Conventions Catering, and Sales teams.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Quality Control Inspector

CCL Tubing
Hanover Twp.
10.2019 - 12.2020
  • Examines First Article of Inspections to secure such information as size and weight of product and results of quality tests
  • Inspects product to determine compliance with order specifications, company's quality control system for compliance with customer requirements
  • Performs audit of operator's hourly checks to ensure compliance
  • Performs end lot sequential sampling and layer checks for extrusion
  • Complies with company personnel and safety policies and Good Manufacturing Practices (GMP)
  • Performs special projects and assignments as directed by supervisory personnel

Quality Control Supervisor

Greiner Packaging
Pittston
07.2018 - 10.2019
  • Oversee a team of analysts and communicate expectations clearly and ensure staff is appropriately trained on the latest product standards
  • Ensure customer is pleased with finished products
  • Operate under a quality management system to ensure all products and services are produced correctly and adequately
  • Report on quality metrics to other members of the management team
  • Ensure safety protocols are in place and followed

Manager of Operations

Bentley’s
Ashley
04.2016 - 03.2018
  • Planned and coordinated logistics for large-scale events or conferences.
  • Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Developed unique events and special promotions to drive sales.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Production Tech Lead

Sanofi Pasteur
Swiftwater
12.2014 - 02.2018
  • Provide supervision, training, and guidance to the team
  • Provide compliance with lab safety protocols
  • Interact cross-functionally with internal and external customers
  • Monitor daily work operations
  • Develop work schedules for departments by assessing priorities, workload, and available resources

Salon Manager

Take 2 Hair Salon
Mt Pocono
12.2008 - 03.2017
  • Provide a full range of hair care services
  • Cutting, styling , coloring, massage shampooing
  • Create change and facilitate growth

Education

Cosmetology License -

Jolie hair and Beauty Academy
Wilkes barre, PA

H.S Diploma -

Pocono Mountain High School
Pocono Summit, PA

Skills

  • Budgeting
  • Data analysis
  • Operational policies
  • Quality control
  • Event management
  • Customer service
  • Team leadership
  • Project management
  • Safety protocols
  • Employee training
  • Communication skills
  • Problem solving
  • Logistics coordination
  • Health and safety compliance

Certification

  • CPR and First Aid
  • Leadership Development

Timeline

Operations Production Lead

Joriki
02.2023 - 12.2024

Banquet set up manager

Kalahari Convention Center
02.2021 - 01.2023

Quality Control Inspector

CCL Tubing
10.2019 - 12.2020

Director of Events

Leo’s P.H.M
09.2018 - 05.2023

Quality Control Supervisor

Greiner Packaging
07.2018 - 10.2019

Manager of Operations

Bentley’s
04.2016 - 03.2018

Production Tech Lead

Sanofi Pasteur
12.2014 - 02.2018

Salon Manager

Take 2 Hair Salon
12.2008 - 03.2017

Cosmetology License -

Jolie hair and Beauty Academy

H.S Diploma -

Pocono Mountain High School

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Tierrel Turner