Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany Clausner

Scottdale

Summary

Experienced hairstylist recognized for delivering high-quality hair and nail care services. Skilled in time management and customer education, consistently fostering strong client relationships to enhance salon reputation and profitability. Creative and skilled hairstylist with significant experience in both salon and freelance settings. Possess strong proficiency in various hair styling techniques, color applications, and hair care procedures. Known for ability to establish trust with clients by understanding individual needs and offering personalized solutions. Consistently recognized for improving salon's customer satisfaction levels through excellent service delivery. Proficient Cosmetologist with many years of experience in providing a wide range of beauty services. Passionate about enhancing clients' appearance and boosting their confidence through personalized beauty treatments. Skilled in the latest techniques and trends, maintaining high standards of hygiene, and delivering exceptional customer service. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Hairstylist/Nail Technician

JCPenney Salon
Greensburg
06.1999 - 06.2023
  • Consulted with clients to understand their hairstyling needs and preferences.
  • Assisted in maintaining cleanliness and organization of the salon environment.
  • Learned to use various hairstyling tools and equipment effectively.
  • Observed experienced stylists to gain knowledge of techniques and trends.
  • Supported client check-in and appointment scheduling processes at the front desk.
  • Maintained inventory of salon products and tools for daily operations.
  • Participated in team meetings to discuss services and customer feedback improvements.
  • Practiced basic hairstyling techniques under supervision for skill development.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Organized scheduling of appointments throughout the day.
  • Assisted other stylists with busy periods in the salon.
  • Developed relationships with new clients through referrals from existing customers.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Pre-booked future appointments to increase repeat business.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Applied highlights, lowlights or other coloring techniques.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Tracked inventory of supplies used for styling services.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Pursued continuing education and training to stay up to date with new trends and techniques.

Hairstylist/Nail Technician

MD2 Salon
Mount Pleasant
09.2015 - 08.2016
  • Consulted with clients to understand their hairstyling needs and preferences.
  • Assisted in maintaining cleanliness and organization of the salon environment.
  • Learned to use various hairstyling tools and equipment effectively.
  • Observed experienced stylists to gain knowledge of techniques and trends.
  • Supported client check-in and appointment scheduling processes at the front desk.
  • Participated in team meetings to discuss services and customer feedback improvements.
  • Practiced basic hairstyling techniques under supervision for skill development.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Educated clients on proper home hair care maintenance techniques.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Organized scheduling of appointments throughout the day.
  • Assisted other stylists with busy periods in the salon.
  • Developed relationships with new clients through referrals from existing customers.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Pre-booked future appointments to increase repeat business.
  • Recommended products to clients based on their individual needs.
  • Managed cash register transactions during checkout process.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Applied highlights, lowlights or other coloring techniques.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Advised clients on how to maintain their haircuts between visits.
  • Performed chemical treatments such as perms and relaxers.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
  • Upsold additional services when appropriate to increase sales volume.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Created updos for special occasions like weddings or proms.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Updated and maintained customer information records and beauty services provided.
  • Developed new styles and techniques.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Provided nail care services including manicures and pedicures.
  • Maintained cleanliness and sanitation of workstations and tools.
  • Assisted clients in selecting nail colors and designs.
  • Applied nail enhancements using gels and acrylics.
  • Educated clients on proper nail care and maintenance techniques.
  • Collaborated with team members to ensure smooth service flow.
  • Handled scheduling and appointment bookings for clients.
  • Communicated effectively to build rapport with clients during services.
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Provided excellent customer service through friendly interactions with clients.
  • Educated clients on proper nail care techniques.
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.
  • Demonstrated knowledge of all products and services offered in the salon.
  • Provided manicures, pedicures and nail treatments to clients.
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Advised customers on the best type of treatment for their particular nail condition or desired look.
  • Ensured that safety protocols were followed during each service provided.
  • Cleaned and sterilized tools and work areas between customers.
  • Met with clients to discuss needs, service preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Promoted additional services to existing clients in order to increase revenue.
  • Performed high volume of daily customers gel, acrylic, and natural manicures.
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Completed daily customer appointments and updated master schedule.
  • Maintained customer records for future reference.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Introduced signature services, acrylics, and gel tips to increase overall sales.
  • Attended continuing education courses related to nail care techniques.
  • Scheduled client appointments and accepted payments.
  • Removed previously applied nail polish using liquid remover and swabs.
  • Shaped and smoothed ends of nails using scissors, files or emery boards.
  • Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
  • Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
  • Assessed condition of clients' hands, removing dead skin and massaging hands.
  • Promoted enhanced treatments to repair and improve nail strength.
  • Kept adequate supplies on hand to handle customer needs and meet business demand.
  • Applied undercoat and clear or colored polish onto nails with brush.

Sales Associate

Sally's Beauty Supply
Mount Pleasant
04.2008 - 02.2009
  • Assisted customers with product selection and beauty advice.
  • Maintained inventory levels and organized merchandise displays.
  • Operated point-of-sale system for customer transactions.
  • Conducted product demonstrations to enhance customer engagement.
  • Resolved customer inquiries and complaints effectively.
  • Collaborated with team members to ensure smooth store operations.
  • Participated in promotional events to drive store traffic and sales.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed transactions using a point-of-sale system.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Attended weekly team meetings to review performance goals and objectives.
  • Adhered to company initiatives and achieved established goals.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.

Education

Cosmetology License - Cosmetology

Pittsburgh Beauty Academy
Greensburg, PA
06-1999

Skills

  • Hair cutting
  • Color application
  • Styling techniques
  • Nail care services
  • Product recommendations
  • Customer relationship management
  • Appointment scheduling
  • Effective communication
  • Time management
  • Customer education
  • Dry cutting techniques
  • Eyebrow styling
  • Hair hydration treatments
  • Social media promotion
  • Men and women haircuts
  • Customer consulting
  • Safety compliance
  • Precision cutting
  • Hair artistry professional
  • Sales techniques
  • Hair straightening
  • Hair therapy
  • Training and development
  • Advanced haircutting techniques
  • Hair styling techniques
  • Customer buying habits
  • Color corrections
  • Eyebrow shaping
  • Appointment coordination
  • Texture services
  • Salon maintenance
  • Hair maintenance expert
  • Customer loyalty building
  • Quick learner
  • Blow-dry styling
  • Salon treatments
  • Workstation cleaning
  • Event hairstyling
  • Conflict resolution skills

Certification

Commonwealth of Pennsylvania Department of State

Bureau of Professional Affairs PO Box Harrisburg Pa 17105-2649

License Type: Cosmetologist

Timeline

Hairstylist/Nail Technician

MD2 Salon
09.2015 - 08.2016

Sales Associate

Sally's Beauty Supply
04.2008 - 02.2009

Hairstylist/Nail Technician

JCPenney Salon
06.1999 - 06.2023

Cosmetology License - Cosmetology

Pittsburgh Beauty Academy

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Tiffany Clausner