Tiffany Golden
Allentown
Summary
Dynamic and customer-focused professional with extensive experience at Giant Food Stores, excelling in food safety and sanitation. Proven ability to engage customers and enhance satisfaction while training team members. Skilled in POS operation and accurate money handling, consistently delivering high-quality service and maintaining inventory efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Associate
Giant Food Stores
11.2023 - 04.2025
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Created appealing food arrangements for party trays and specialized orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Learned other teammates' work tasks to train as backup.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Grocery Selector
Gaint Food Stores
02.2022 - 11.2023
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
- Followed electronic handheld system to pull out correct items and correct quantities of merchandise.
- Greeted customers and placed pickup orders in customers vehicles.
- Organized orders in central location in preparation for pickup.
- Staged orders ahead of time for customer pickup.
Sandwich Artist
SUBWAY®Restaurants
12.2018 - 04.2021
- Took stock of current inventory and recorded in electronic system in preparation of ordering.
- Performed cash drops for end of day closing duties, including counting cash in register drawers to ensure accuracy.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Trained team members on cash register use and proper money handling.
- Greeted guests, promoted specials, and took orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Operated manual and electric appliances to peel, slice, and trim food.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
High School Diploma -
Commonwealth Charter Academy Online
1 Innovation Way, Harrisburg, PA 1711006-2019
Skills
- Equipment safety
- Proper food handling
- Cleanliness and sanitation
- Customer engagement
- Workplace safety
- POS system operation
- Accurate money handling
- Management of team member training
Certification
RAMP Certification – Pennsylvania Liquor Control Board
Issued: [May, 2025]
Timeline
Deli Associate
Giant Food Stores
11.2023 - 04.2025
Grocery Selector
Gaint Food Stores
02.2022 - 11.2023
Sandwich Artist
SUBWAY®Restaurants
12.2018 - 04.2021
High School Diploma -
Commonwealth Charter Academy Online
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