Tiffany Hean
Willow Grove
Summary
Experienced Pharmacy Technician specializing in medication preparation and patient care, with strong communication and inventory management skills. Proven ability to maintain optimal stock levels and enhance patient outcomes in fast-paced environments. Skilled Personal Care Assistant with hands-on experience providing companionship and emotional support, while accurately documenting vital statistics and health metrics.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Pharmacy Technician
Wellness Pharmacy Services
North Wales
05.2024 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Filled prescriptions accurately and efficiently for diverse medications.
- Assisted pharmacists in patient consultations and medication management.
- Maintained inventory by restocking shelves and managing expiration dates.
- Collaborated with healthcare providers to ensure optimal patient care.
- Utilized pharmacy software for prescription processing and record keeping.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Caregiver
Angels Are Real
Philadelphia
09.2022 - Current
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean, safe, and organized living environment for clients.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with family members to address client needs and preferences.
- Prepared meals according to dietary requirements and assisted with feeding.
PHARMACYTECHNICIAN
Hospital of the University of Pennsylvania
04.2022 - 07.2022
- Accurately prepare medications by mixing and counting medications
- Enter medication orders by reviewing and interpreting practitioner prescriptions
- Deliver medications to patients
- Assisted in preparation, reconciliation, and billing of third-party insurance claims, including re-billing of rejected and denied claims to ensure timely payment
- Managed inventory and placed orders for medications to maintain optimal stock levels.
- Greeted customers, answered phones, and operated cash register to provide efficient service
- Maintain confidentiality in compliance with HIPAA regulations
PHARMACYTECHNICIAN
WALGREENS
09.2021 - 04.2022
- Processed prescriptions accurately and efficiently for diverse patient needs.
- Assisted pharmacists in maintaining accurate inventory and managing medication stock levels to ensure availability for patient needs.
- Operated pharmacy software for prescription management and patient records.
- Ensured compliance with safety regulations and pharmacy policies.
- Collaborated with healthcare professionals to swiftly resolve prescription issues, enhancing patient care continuity.
- Addressed customer inquiries and delivered exceptional service in a fast-paced environment, fostering positive patient relationships.
- Delivered customer service in a busy pharmacy environment, answering phone calls and responding to emails.
LEGAL ASSISTANT
THE LAW OFFICE OF JARED S. ZAFRAN, LLC
05.2017 - 11.2020
- Prepared case exhibits and evidence ahead of trials to facilitate effective presentation and support legal arguments
- Communicated with clients, medical providers, and opposing counsel to ensure clarity and progress on cases
- Organized and maintained client records and case files to support efficient case management and retrieval
- Accurately enter client information into a company-based software program
- Request client medical records and bills
- Answered incoming telephone calls to assist clients and provide information.
- Managed case files and maintained organized records for attorneys.
- Coordinated schedules and appointments for attorneys and clients.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Education
Pharmacy Technician Certification -
Community College of Philadelphia
Philadelphia, PA05-2017
High School Diploma -
Conrad Weiser Senior High School
Robesonia06-2014
Skills
- Medication preparation
- Prescription processing
- Medication management
- Inventory management
- Ability to work under pressure
- Exceptional team leadership
- Collaborative teamwork
- Effective communication
- Self-starter
Languages
English
Professional
Khmer
Professional
Certification
- Pharmacy Technician License
Timeline
Pharmacy Technician
Wellness Pharmacy Services
05.2024 - Current
Caregiver
Angels Are Real
09.2022 - Current
PHARMACYTECHNICIAN
Hospital of the University of Pennsylvania
04.2022 - 07.2022
PHARMACYTECHNICIAN
WALGREENS
09.2021 - 04.2022
LEGAL ASSISTANT
THE LAW OFFICE OF JARED S. ZAFRAN, LLC
05.2017 - 11.2020
Pharmacy Technician Certification -
Community College of Philadelphia
High School Diploma -
Conrad Weiser Senior High School