Tiffany Sodmont
Lilly
Summary
Dynamic marketing professional with a proven track record at Boyer Candy Company, excelling in customer service and social media marketing. Skilled in content creation and communication, I effectively managed online sales and enhanced brand visibility through engaging social media strategies, driving customer engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Marketing and Sales Coordinator
Boyer Candy Company
Altoona
04.2024 - 10.2025
- Facilitated product sales and processed customer orders to enhance purchasing experience.
- Interacted with customers over the phone to provide product information, address inquiries, and assist with order placement.
- Coordinated sales efforts between departments to streamline order processing.
- Resolved customer issues effectively through active listening and problem-solving techniques.
- Managed the online store
- Oversaw inventory levels to maintain accurate product availability and support timely order fulfillment.
- Assisted in training new staff on sales procedures and tools.
- Worked with Microsoft Office each day
Social Media Intern
Gallikers
Johnstown
01.2024 - 06.2024
- Crafted engaging content for social media platforms, increasing brand visibility.
- Supported management of social media accounts and optimized post scheduling for audience engagement.
- Designed visually appealing graphics for social media posts to attract audience attention.
- Generated ideas for original content that resonates with target audience.
- Scheduled content for publication on social media at ideal times.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
Server/Server Trainer
Applebee's
Altoona
09.2021 - 04.2024
- Greeted customers, took food and beverage orders, delivered meals to tables promptly
- Monitored and addressed customer satisfaction to enhance dining experience
- Managed the dining experience for guests at the restaurant
- Led training sessions for new employees to improve skills and knowledge
- Maintained a clean and organized station
Education
Marketing -
University of Pittsburgh at Johnstown
Johnstown, PA04-2024
Skills
- Email marketing
- Social media marketing
- Content creation
- Customer relationship management
- Order processing
- Data entry
- Computer literacy
- Communication skills
- Customer service
Timeline
Marketing and Sales Coordinator
Boyer Candy Company
04.2024 - 10.2025
Social Media Intern
Gallikers
01.2024 - 06.2024
Server/Server Trainer
Applebee's
09.2021 - 04.2024
Marketing -
University of Pittsburgh at Johnstown