Proficient in optimizing operational processes to elevate service delivery. Strong background in cross-functional team leadership, with a track record of enhancing order accuracy and fostering a culture of safety and efficiency.
Overview
19
19
years of professional experience
Work History
IC Specialist/Operation Lead/Step Up Supervisor
Geodis Logistics
Northampton, PA
10.2020 - Current
Directed cross-functional teams to optimize operational processes and elevate service delivery efficiency.
Designed and executed comprehensive training programs for new staff, enhancing skill development and operational efficiency.
Streamlined communication between departments, ensuring alignment on project goals and timelines.
Evaluated performance metrics to uncover trends influencing strategic logistics adjustments.
Engineered and sustained databases to enhance tracking of key performance indicators.
Conducted regular audits of processes to ensure adherence to industry standards and regulations.
Managed department inventory by maintaining cycle counts.
Conducted research into inventory discrepancies.
Warehouse Operations Lead
Zulily Warehouse
Bethlehem, PA
08.2016 - 10.2020
Oversaw daily warehouse operations ensuring efficient workflow and adherence to safety protocols.
Trained and mentored team members on inventory management systems and best practices.
Implemented process improvements resulting in enhanced order fulfillment accuracy.
Coordinated logistics and shipping schedules optimizing delivery timelines and reducing costs.
Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
Enhanced order accuracy through implementation of barcode scanning technology and stringent quality control measures during packing process.
Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
Shipping Lead
Supply Technologies
Breinigsville, PA
08.2014 - 08.2016
Oversaw daily shipping operations, ensuring timely dispatch and compliance with safety regulations.
Coordinated logistics and transportation schedules to optimize delivery efficiency and minimize costs.
Managed inventory levels, implementing tracking systems to enhance accuracy and reduce discrepancies.
Trained and mentored team members on best practices in shipping procedures and safety protocols.
Quality Assurance Coordinator
Fisher Clinical Services
Allentown, PA
02.2007 - 08.2014
Developed and implemented quality assurance protocols to enhance compliance with regulatory standards.
Conducted audits and inspections to ensure adherence to quality control measures across projects.
Collaborated with cross-functional teams to identify areas for process improvement and efficiency gains.
Trained staff on quality assurance best practices, promoting a culture of continuous improvement.