Tiffany Vazquez
Lancaster
Summary
Dynamic Billing Specialist with a proven track record at Ride4Health, enhancing payment collection effectiveness through structured follow-up procedures. Skilled in data entry and customer service, I resolved billing discrepancies, ensuring compliance and accuracy. Adept at managing accounts receivable, I consistently maintained up-to-date customer records and improved operational efficiency.
Overview
6
6
years of professional experience
Work History
Billling Specialist
Ride4Health
12.2022 - Current
- Processed invoices, credit memos, and payment adjustments in a high-volume environment.
- Posted and reconciled payments from multiple sources (ACH, credit, checks, EDI, etc.).
- Assisted in month-end close by preparing reports and verifying billing data.
- Increased payment collection effectiveness by implementing structured follow-up procedures.
- Maintained accurate customer records and ensured timely claim submission.
- Manage accounts receivable and track outstanding balances to maintain up-to-date customer accounts.
- Investigate and resolve billing discrepancies, resulting in a complete reduction in errors.
- Communicate with customers regarding payment status, disputes, and account updates.
- Generate regular billing and aging reports for management review.
HR Assistant
IU13
12.2019 - 12.2022
- Supported HR projects including internal surveys, employee recognition programs, and file audits.
- Organized employee documentation and assisted with reporting and record updates.
- Provided customer-focused support to staff and managers regarding HR inquiries.
- Supported HR team with employee relations issues, exit interviews, and policy communication.
- Helped coordinate training sessions, workshops, and team-building events.
- Assisted payroll and benefits teams by verifying timesheets and preparing documentation.
- Ensured compliance with company policies and employment laws.
Education
High School Diploma -
Mannheim Township Highschool
Lancaster, PA06-2012
Skills
- Customer Service & Communication
- Data Entry (High Accuracy)
- Recordkeeping & Compliance
- Onboarding & Orientation
- Microsoft Office Suite
- Time Management & Multitasking
- Customer Account Management
- Problem Solving
- Recordkeeping & Compliance
Timeline
Billling Specialist
Ride4Health
12.2022 - Current
HR Assistant
IU13
12.2019 - 12.2022
High School Diploma -
Mannheim Township Highschool