Tiffney Pittman
Philadelphia
Summary
Proficient Human Resources Assistant with experience in employee recruitment, onboarding, and payroll administration. Specializes in HR database management and streamlining processes, fostering team cohesion and enhancing communication across all organizational levels.
Overview
11
11
years of professional experience
Work History
Human Resources Assistant
Target
Philadelphia
04.2020 - Current
- Supported recruitment efforts by screening candidates and coordinating interviews for various positions.
- Coordinated onboarding and training processes for new hires to ensure smooth integration into the company.
- Managed employee records and maintained accurate HR databases.
- Facilitated communication between management and staff regarding policies.
- Supported payroll processing and ensured timely submission of timesheets.
- Planned and organized employee engagement activities to strengthen team cohesion and morale.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Performed administrative tasks related to payroll processing and benefit administration.
- Monitored timekeeping records for accuracy and completeness.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Reviewed resumes submitted by applicants for open positions.
Admissions Clerk
The Franklin Institute
Philadelphia
02.2015 - 03.2020
- Assisted visitors with inquiries about program offerings and admission requirements.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Guided customers in selecting products that best matched their needs.
- Provided product knowledge and recommendations to enhance customer experience.
- Addressed customer inquiries and complaints with efficiency and courtesy.
Customer Service Cashier
One liberty observation deck
Philadelphia
08.2018 - 11.2019
- Managed cash register operations and maintained accurate financial records.
- Operated cash registers to process payments for goods and services.
- Processed customer transactions at observation deck, ensuring accurate and timely service.
- Completed transactions for customer orders by collecting credit card and cash payments, maintaining financial accuracy.
- Balanced cash drawers at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Resolved customer complaints promptly to ensure satisfaction on-site.
- Assisted guests with inquiries and provided exceptional service experience.
- Greeted customers and provided friendly customer service.
- Educated guests about attractions, events, and safety protocols effectively.
- Managed ticket sales and coordinated visitor entry, enhancing overall guest experience.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
Education
HUMAN RESOURCES MANAGEMENT -
E Cornell
Ithaca, NY03-2026
High School Diploma -
Hope Charter High School
Philadelphia, PA06-2007
Skills
- Employee recruitment
- Staff hiring and recruitment
- Onboarding coordination
- New hire orientation
- Interviewing techniques
- HR database management
- Human resources administration
- Payroll administration
- Compensation/payroll
- Scheduling
- Staff education and training
- Effective communication
- Customer service
- Problem resolution
- Team building
- Computer literacy
- Word processing
- Team player
Timeline
Human Resources Assistant
Target
04.2020 - Current
Customer Service Cashier
One liberty observation deck
08.2018 - 11.2019
Admissions Clerk
The Franklin Institute
02.2015 - 03.2020
HUMAN RESOURCES MANAGEMENT -
E Cornell
High School Diploma -
Hope Charter High School