
Detail-oriented leader with a track record in streamlining operations and training teams. Known for delivering impactful intelligence reports and improving customer engagement. Ready to leverage expertise to achieve operational excellence.
Oversaw team operations to enhance store performance and achieve operational targets by implementing effective staff management and resource allocation strategies.
Streamlined inventory processes, improving accuracy and reducing stock discrepancies.
Developed and implemented training programs for new employees, fostering a culture of continuous improvement.
Coordinated customer service initiatives that improved overall customer satisfaction and engagement.
Provided critical intelligence analysis and operational support to enhance mission effectiveness during military operations.
Briefed military and Department of Defense civilian analysts on system capabilities and intelligence findings.
Produced and disseminated daily GMTI and GEOINT intelligence reports and analytical products.
Collaborated with FMV assets to develop intelligence products supporting operational missions.
Monitored and maintained performance of six GMTI systems.
Provided on-the-job training for incoming GMTI analysts.
Worked approximately 48 hours per week in high-tempo operational environment.
Directed the daily functions of 19 utility technicians, optimizing performance and service quality across various service areas.
Trained 35+ technicians on logistics, operational procedures, and safety practices.
Managed operations across 21 counties and coordinated the execution of over 25,000 service tasks.
Maintained accountability for more than $400,000 in equipment and operational supplies.
Maintained productivity standards while working approximately 48 hours per week.
Managed daily activities of more than 20 TCCC intelligence analysts to enhance operational efficiency and effectiveness.
Managed quality control programs ensuring full operational coverage and shift staffing.
Instructed joint training classes for Army, Navy, Air Force, contractors, and government civilians.
Provided training on the capabilities of the Unified Targeting Tool.
Air Assault School — Fort Campbell, KY (2016)
Ground Forces 101 — Charlottesville, VA (2015)
Document & Media Exploitation (DOMEX) — Charlottesville, VA (2015)
Warrior Leadership Course — Fort Indiantown Gap, PA (2015)
Analyst Introductory Course — Charlottesville, VA (2014)
Intermediate Communications Signals Analysis (451) — Pensacola, FL (2014)
Basic Signals Analysis Course (450) — Pensacola, FL (2011)
Basic Combat Training — Fort Jackson, SC (2011)
SECURITY CLEARANCE Top Secret / Sensitive Compartmented Information (TS/SCI) Active (2025)