Timothy Gallagher
Hatboro
Summary
Fire Lieutenant with 20 years experience with the PFD, I have worked all over the city interacting with members and civilians from all walks of life. I have experience working with other agencies during stressful situations to accomplish common goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
23
23
years of professional experience
Work History
Fire Lieutenant
City Of Philadelphia
10.2017 - Current
- Prepared reports of fires, equipment and personnel.
- Increased firefighter safety by enforcing strict adherence to department policies and procedures during emergency operations.
- Mentored new firefighters, fostering a positive work environment conducive to professional growth and development.
Firefighter
City Of Philadelphia
01.2005 - 10.2017
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Responded to emergency calls and provided medical assistance to injured individuals.
Customer Service Representative
CINTAS, Professional Uniform and Facility Services
01.2002 - 12.2004
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Cardinal Dougherty Catholic High School
Philadelphia, PA06-1997
Skills
- Fire prevention
- Firefighter safety
- Incident command
- Emergency medical treatment
- Fire suppression
- Standard operating procedures
- Interagency coordination
- Personnel management
Timeline
Fire Lieutenant
City Of Philadelphia
10.2017 - Current
Firefighter
City Of Philadelphia
01.2005 - 10.2017
Customer Service Representative
CINTAS, Professional Uniform and Facility Services
01.2002 - 12.2004
High School Diploma -
Cardinal Dougherty Catholic High School
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