Timothy Gorka
Erie
Summary
Compassionate and resilient Behavioral Health Technician at LECOM, skilled in crisis intervention and conflict de-escalation. Proven ability to enhance patient safety and foster teamwork, effectively managing rounds and ensuring comprehensive patient assessments. Adept at documentation and emergency response, contributing to a supportive environment for both clients and staff.
Overview
20
20
years of professional experience
Work History
BEHAVIORAL HEALTH TECHNICIAN
LECOM (MILLCREEK COMMUNITY HOSPITAL)
08.2022 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
ENVIRONMENTAL SERVICES TECHNICIAN
LECOM (MILLCREEK COMMUNITY HOSPITAL)
02.2020 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
JANITORY/CUSTODIAN
PETERSON'S PROPERTY MAINTENANCE
01.2015 - 02.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
RETAIL ASSOCIATE
COUNTRY FAIR
01.2009 - 08.2010
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
RETAIL ASSOCIATE-TEAM LEADER
KMART
01.2005 - 08.2009
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
RETAIL ASSOCIATE
Giant Eagle
01.2005 - 08.2007
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
Bachelor of Arts - CRIMINAL JUSTICE
Edinboro University of Pennsylvania
Edinboro, PA05-2013
High School Diploma -
MCDOWELL HIGHSCHOOL
ERIE, PA06-2007
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Conflict resolution
- Rounds management
- Patient assessment
- Crisis intervention
- Emergency response
Timeline
BEHAVIORAL HEALTH TECHNICIAN
LECOM (MILLCREEK COMMUNITY HOSPITAL)
08.2022 - Current
ENVIRONMENTAL SERVICES TECHNICIAN
LECOM (MILLCREEK COMMUNITY HOSPITAL)
02.2020 - 08.2022
JANITORY/CUSTODIAN
PETERSON'S PROPERTY MAINTENANCE
01.2015 - 02.2020
RETAIL ASSOCIATE
COUNTRY FAIR
01.2009 - 08.2010
RETAIL ASSOCIATE-TEAM LEADER
KMART
01.2005 - 08.2009
RETAIL ASSOCIATE
Giant Eagle
01.2005 - 08.2007
Bachelor of Arts - CRIMINAL JUSTICE
Edinboro University of Pennsylvania
High School Diploma -
MCDOWELL HIGHSCHOOL
Similar Profiles
Tara CzarneckiTara Czarnecki
Behavior Health Technician at LECOM Millcreek Community HospitalBehavior Health Technician at LECOM Millcreek Community Hospital
DAWN MILLERDAWN MILLER
Registered Nurse at UPMC Hamot HospitalRegistered Nurse at UPMC Hamot Hospital
Jessica KightlingerJessica Kightlinger
Behavioral Health Technician at Millcreek Community HospitalBehavioral Health Technician at Millcreek Community Hospital