Timothy McCaffrey

- Answer phone calls from engineers and contractors about permits.

- Receive, verified 100% accuracy, and issue permits that did not need review by engineer.

- Receive, verify 100% accuracy of building applications to give to engineer for review.

- Receive building permits and issue it to the contractors.

- Work with contractors to confirm permit applications were 100% accurate

- Work with insurance companies to confirm that contractors were up to date with their insurance

- Train new hires how to accurately issue building permits

- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

- Managed conflict resolution among team members, fostering a positive and collaborative work environment.

- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.