Timothy Williams
Bethlehem
Summary
Certified Scrum Master (in progress) with 10+ years of experience leading cross-functional teams, managing digital projects, and delivering business outcomes in fast-paced environments. Proven ability to facilitate collaboration, streamline workflows, and drive continuous improvement. Adept at stakeholder communication, agile frameworks, and change management. Seeking to leverage leadership, coaching, and project execution skills in an Agile team environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Independent Digital Marketer / Project Facilitator
Freelance
01.2019 - Current
- Managed multiple client projects simultaneously, defining timelines, deliverables, and communication plans.
- Facilitated planning, execution, and review of marketing initiatives using Trello and Airtable (Agile-style workflows).
- Conducted performance reviews to identify bottlenecks and improve productivity - similar to Scrum retrospectives.
- Collaborated with stakeholders to prioritize goals and align resources.
Sales & Marketing Manager
Harmony Credit Solutions
09.2017 - 01.2019
- Onboarded and mentored new hires - parallel to Scrum Master coaching for team onboarding.
- Managed workflows using Salesforce CRM and automated tools, increasing team efficiency.
- Facilitated team meetings and tracked KPIs to guide data-driven decision-making.
Head of Sales and Marketing
PortNexus
01.2016 - 08.2017
- Acted as liaison between executive leadership and product teams, helping translate business goals into actionable work.
- Collaborated cross-functionally to launch new campaigns, addressing blockers and managing priorities - key Scrum Master responsibilities.
Senior Manager
America's Health Group
08.2012 - 01.2016
- Led a 75-person team using CRM tools to track performance and customer engagement.
- Delivered high-impact training and guided operational improvements - fostering continuous team growth, a Scrum Master core duty.
Education
Bachelor of Science - Sales
Broward College
Fort Lauderdale, FL06-2008
Skills
- Agile Mindset & Frameworks (Scrum, Kanban)
- Team Facilitation & Conflict Resolution
- Sprint Planning & Daily Standups
- CRM: Salesforce, Trello, Jira (basic familiarity)
- Cross-Functional Collaboration
- Coaching & Onboarding
- KPI Monitoring & Retrospectives
- Communication & Stakeholder Engagement
Certification
- IBM Scrum Master Professional Certificate (Coursera)
- Professional Scrum Master I (PSM I - Scrum.org)
Timeline
Independent Digital Marketer / Project Facilitator
Freelance
01.2019 - Current
Sales & Marketing Manager
Harmony Credit Solutions
09.2017 - 01.2019
Head of Sales and Marketing
PortNexus
01.2016 - 08.2017
Senior Manager
America's Health Group
08.2012 - 01.2016
Bachelor of Science - Sales
Broward College