Tina Thomas
MOON TWP
Summary
Highly skilled and safety-focused Bus Driver with a clean driving record, celebrated for impeccable safety history and exceptional customer service. At Student Transportation of America, enhanced passenger safety and satisfaction, achieving excellent customer reviews. Mastered defensive driving and effective communication, ensuring timely and secure transport under varying conditions. Maintained over 99% punctuality rate, showcasing dedication and adaptability.
Overview
18
18
years of professional experience
Work History
Bus Driver
Student Transportation of America
08.2007 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Retained bus system, route and stop knowledge for informative customer advice.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Improved on-time performance with efficient route planning and time management.
- Increased route efficiency, avoiding traffic-heavy areas and choosing optimal paths.
Education
High School Diploma -
South High
Pittsburgh, PA06.1982
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Defensive driving
- Safety practices
- Problem-solving
- Scheduling adherence
- Passenger safety
- Disability awareness
- Local traffic regulations
- Transporting students
- Adaptable to change
- Inclement weather driving
- Map reading
- Commercial driving
- Route navigation
- DOT standards
- Impeccable safety history
- Emergency procedures
- Passenger interaction
- Customer service
- Clear communication
- Patience under pressure
- GPS navigation
- Conflict resolution
- First aid
- Wheelchair lift operation
- Traffic laws
Accomplishments
Received award through the Moon Township School district for outstanding student compassion. Have many letters/cards from students and parents for always being kind and helpful. Get along well with my co workers and bosses.
Additional Information
Since October 2024 to present I have been filling in for dispatcher due to an injury. I enjoy being in the office learning different things and would like to learn all the jobs for this position. I have received many compliments and thanks from our drivers. I've been told how pleasant and upbeat I am on the two way. I've also have been thanked by parents who have called into the office and I spoke with them and helped with different issues. I believe that I work well with our Manager and Assistant Manager.
Timeline
Bus Driver
Student Transportation of America
08.2007 - Current
High School Diploma -
South High
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