Tiona Sutton

• Maintain daily cleaning and distribution of supplies to areas assigned in accordance with the Environmental Services Department.
• Patient Room Cleaning: Cleaning and sanitizing surfaces, high-touch areas (door handles, light switches), floors, and windows. Making beds and changing linens. Restocking soap, paper towels, and toiletries.
• Common Areas: Cleaning waiting rooms, lobbies, hallways, nursing stations, and restrooms.
• Infection Control: Using specific chemicals and following strict protocols for disinfection. Wearing Personal Protective Equipment (PPE).
• Waste Management: Properly disposing of regular trash, recyclables, and biohazardous/medical waste.
• Laundry Services: Collecting, washing, folding, and distributing linens, gowns, and uniforms.
• Specialized Cleaning: Terminal cleaning (detailed) of Operating Rooms (OR) and other critical clinical areas.
• Support Services: Responding to spills and urgent cleaning requests. Assisting with moving furniture or equipment. Ordering non-clinical supplies. Directly interacting with patients by greeting patients and visitors of all ages for patient satisfaction through quality cleaning and courteousness.

• Cleaning & Sanitizing: Vacuum, sweep, mop floors; dust and polish furniture; clean and sanitize bathrooms (toilets, showers, sinks, mirrors).
• Bedding: Strip used linens, make beds with fresh sheets, and replace towels.
• Restocking: Replenish toiletries (soap, shampoo), coffee supplies, tissues, drinking glasses, and other amenities.
• Waste Removal: Empty trash cans and replace liners.
• Security: Uphold guest confidentiality and hotel security standards, respecting "do not disturb" signs.
• Laundry: Sort, wash, dry, fold, and iron linens, towels, and uniforms.
• Stocking: Keep housekeeping carts and floor closets stocked with supplies.

Maintenance & Reporting

• Maintenance Issues: Report broken appliances, damaged furniture, or malfunctioning fixtures to the maintenance department.
• Lost & Found: Handle and report lost items found in rooms.

Common Areas & Additional Duties

Teamwork: Collaborate with housekeeping teams and communicate room status updates.

Common Area: Clean lobbies, hallways, elevators, fitness centers, and restaurants.

• Guest Services: Respond to guest requests (extra pillows, towels) and deliver/retrieve loan items (irons).