Tyrell Williams
Erie,PA
Summary
Adapt at enhancing operational efficiency and customer satisfaction, my tenure at USPS showcased my package handling expertise and exceptional service delivery. At PepsiCo, I led warehouse operations, significantly improving inventory management. My security role at Presque Isle Downs strengthened safety protocols, demonstrating my leadership and safe driving skills. Achievements include boosting customer satisfaction and safety standards.
Overview
16
16
years of professional experience
Work History
City Letter Carrier
USPS
04.2014 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Planned and cased mail in sequence of delivery for designated route.
Warehouse Supervisor
PepsiCo
10.2010 - 01.2012
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Handled day-to-day shipping and receiving overseeing more than thousands of products per day.
Security Officer
Presque Isle Downs
06.2009 - Oct
- Investigated security incidents to identify root causes and prevent future occurrences.
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Patrolled and monitored premises in company vehicle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Post-Graduate Certificate - Criminal Justice
Mercyhurst University
Erie, PA07.2010
Skills
- Safe driving
- Problem-solving abilities
- Memory recall
- Weather preparedness
- Safety awareness
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Effective communication
Timeline
City Letter Carrier
USPS
04.2014 - Current
Warehouse Supervisor
PepsiCo
10.2010 - 01.2012
Security Officer
Presque Isle Downs
06.2009 - Oct
Post-Graduate Certificate - Criminal Justice
Mercyhurst University
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