Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

T’Krista Irving

Philadelphia

Summary

Compassionate professional, accustomed to working in both adult care and pediatrics. Exceptionally talented at providing social and emotional support to improve patient/client moral and increase comfort; while also providing hands-on experience in providing mental health services to diverse populations; proficient in implementing treatment plans, documenting patient progress, and facilitating therapeutic activities for clients; strong interpersonal skills enable effective communication with patients, families, and healthcare teams. Also recognized for high productivity and efficient completion of tasks, specializing in data entry, record keeping, and customer service, ensuring accurate information management and positive client interactions, while possessing a strong communication, time management skills, and problem-solving skills which contribute to streamlined office operations and support team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

US Medical Staffing Inc./ Cora Services
Philadelphia
10.2024 - Current
  • Pediatric-One to One, Classroom support
  • Monitored patient behavior and reported changes to healthcare team.
  • Implemented treatment plans under supervision of licensed professionals.
  • Maintained accurate patient records and documentation as required.
  • Engaged patients in therapeutic activities to promote mental well-being.
  • Provided crisis intervention and de-escalation support during challenging situations.
  • Educated patients on coping strategies and healthy lifestyle choices.

  • Documented behavioral incidents to keep accurate records.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Established and maintained professional working relationships with clients, staff and public.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Completed daily client rounds and tracked client movements.

Pediatric Nursing Assistant

St Christopher’s Hospital for Children
Philadelphia
11.2023 - Current
  • Part-time
  • CPR/BLS Certified
  • HIPPA
  • Assisted nursing staff with daily patient care and hygiene needs.
  • Provided emotional support to patients and families during challenging times.
  • Documented patient information accurately in electronic health records (Epic)
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Coordinated with multidisciplinary teams to ensure comprehensive patient care.
  • Helped train new nursing assistants on essential procedures and protocols.
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene (bedside care)
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed (one to one support, patient observation)

Nanny

Care.com Inc (private nanny)
Philadelphia
06.2016 - Current
  • Babysitting/Caring for Children/After Care
  • 7 years experience
  • Part-time
  • Supervised children's daily activities and ensured a safe environment.
  • Planned and prepared nutritious meals according to dietary needs.
  • Collaborated with parents on schedules and developmental goals.
  • Communicated effectively with children to foster positive relationships.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Created an atmosphere of trust between myself and both the family and the kids I cared for.
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Communicated regularly with families regarding daily events and any concerns that may arise.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Read stories aloud to the children and engaged them in creative play activities.
  • Regulated children's schedules to balance rest, learning, and play.
  • Kept detailed records of each child's progress including meals eaten, naps taken.
  • Stayed current on all required certifications necessary for working as a Nanny.
  • Taught life skills, including personal hygiene and organization.
  • Maintained confidentiality and privacy of all family matters and information.

Pediatric Home Health Aide

Aveanna Healthcare
Jenkintown
05.2022 - 08.2023
  • Caretaker
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a clean and safe environment for clients at all times.
  • Provided companionship and emotional support to enhance client well-being.
  • Documented client progress and communicated effectively with family members.
  • Collaborated with interdisciplinary teams to ensure comprehensive care plans.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Home Health Aide/Temporary CNA

Daffodil Home Care
Abington
07.2022 - 08.2022
  • Adult Caretaker
  • Assisted clients with daily living activities and personal care tasks.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Provided emotional support and companionship to enhance client well-being.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Maintained a clean and safe environment for clients at all times.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Recognized emergency situations and implemented appropriate procedures.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Delivered high level of assistance with cooking, meal preparation, and shopping.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Communicated effectively with patients, families, and staff members.

Student Nurse/Clinical Student Nurse/Caretaker

Holy Family University
Philadelphia
12.2019 - 05.2022
  • +90 hours of clinical experience
  • Undergraduate Nursing
  • Assisted in patient assessments and collected vital signs regularly.
  • Provided compassionate care and support to patients and their families.
  • Monitored patient conditions and reported changes to nursing staff promptly.
  • Performed physical exams and collected vital signs for assigned patients.
  • Provided patient care under the supervision of a Registered Nurse.
  • Assisted in administering medications and treatments to patients.
  • Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
  • Observed and communicated changes in patient's condition to registered nurse on duty.
  • Cared directly for patients by assisting with daily living activities and mobility needs.
  • Interacted with patients in a professional manner while providing compassionate care.
  • Completed clinical work in different units to achieve degree standards and build nursing knowledge.
  • Implemented infection control measures, including hand hygiene and proper disposal of sharps.
  • Supported the administration of IV medications and fluids under close supervision.
  • Assisted with mobility, including transferring patients using appropriate lifting techniques.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Educated patients on health management and wellness practices.

Cashier and Customer Service

Target
Wyncote
07.2017 - 12.2020
  • Company Overview: (retail)
  • Handling financial transactions
  • Interpersonal Communication/Written and Verbal Communication
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided excellent service throughout their visit.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

Associate of Science - Science of Nursing

Manor College
Jenkintown, PA
05.2019

High School Diploma -

Act Academy Charter Cyber High School
Philadelphia, PA
06.2015

Some College (No Degree) - Nursing

HOLY FAMILY UNIVERSITY
Philadelphia, PA

Skills

  • Leadership
  • Communication
  • Self-motivated
  • Motivates others
  • Positivity
  • Trustworthy
  • Responsible
  • Committed
  • Mentor
  • Leader
  • Compassionate
  • Hard worker
  • Babysitting
  • Tutor
  • Bedside care
  • Patient observation
  • Patience
  • Professional
  • Empathy
  • Reasonable
  • Friendly
  • Approachable
  • Works well with children
  • Familiar with technology
  • Very well organized
  • Punctual
  • Passion for Caretaking
  • Nurturing
  • Vital Signs
  • Medical terminology
  • Customer service
  • Patient service
  • Patient documentation
  • Electronic health records
  • Behavioral assessment
  • Care coordination
  • Adaptability
  • Resilience
  • Conflict resolution
  • ADL support
  • Supportive counseling
  • De-escalation strategies
  • Therapeutic communication
  • Data collection

Certification

  • CPR/BLS Certified
  • COVID-19 Vaccinated/Immunizations/Booster Up to Date
  • Temporary Nurse Aide

Activities

I enjoy spending time with family/friends and relaxing. I dedicate my time to working and my academic accomplishments. I have ample experience in caretaking for adults and children in both hospital and home settings. I am a Nursing major and am close to completing my academic journey. My goal is to obtain job opportunities, finish my academics, start a successful career, and build a brand for myself.

Timeline

Behavioral Health Technician

US Medical Staffing Inc./ Cora Services
10.2024 - Current

Pediatric Nursing Assistant

St Christopher’s Hospital for Children
11.2023 - Current

Home Health Aide/Temporary CNA

Daffodil Home Care
07.2022 - 08.2022

Pediatric Home Health Aide

Aveanna Healthcare
05.2022 - 08.2023

Student Nurse/Clinical Student Nurse/Caretaker

Holy Family University
12.2019 - 05.2022

Cashier and Customer Service

Target
07.2017 - 12.2020

Nanny

Care.com Inc (private nanny)
06.2016 - Current

Associate of Science - Science of Nursing

Manor College

High School Diploma -

Act Academy Charter Cyber High School

Some College (No Degree) - Nursing

HOLY FAMILY UNIVERSITY

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T’Krista Irving