Todd Davis
Wilkes-Barre
Summary
Methodical Quality Control Inspector recognized for high productivity and efficiency in task completion. Possess specialized skills in defect identification, compliance monitoring, and process improvement strategies. Excel using critical thinking, problem-solving, and communication to ensure products meet stringent quality standards.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Experienced Public Works Employee with comprehensive background in road maintenance, waste management, and infrastructure repair. Strong skills in project coordination, team leadership, and regulatory compliance, ensuring efficient and effective delivery of public services. Demonstrated impact through improved service quality, streamlined operations, and enhanced community satisfaction. Known for problem-solving abilities and commitment to safety standards.
Overview
11
11
years of professional experience
Work History
Quality Control Inspector
Safelite Auto Glass
Nanticoke
01.2024 - 02.2025
- Recommended essential corrective actions based on test results.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Positioned components, parts or materials for testing.
- Ensured that all products met customer requirements prior to shipment.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Repaired malfunctions, reassembled items, and performed final tests.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Inspected and repaired products to meet project expectations.
Delivery Driver
Times Leader
Wilkes-Barre
02.2017 - 09.2023
- Notified customers of delays to decrease calls to support.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Kept accurate logs of all deliveries and trips.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Processed shipment documents neatly and efficiently for each load.
- Utilized street maps to plan and determine most efficient routes.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Transported and safely delivered items to prevent damage or loss.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Sales Associate
Blue Wireless
Scranton
12.2018 - 06.2022
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Answered incoming telephone calls to provide store, products and services information.
- Computed purchases and received and processed cash or credit payment.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Conducted product demonstrations to highlight features and benefits.
- Handled customer complaints in a professional manner.
- Recommended, selected and located merchandise based on customer desires.
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Handled returns and exchanges according to company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Public Works Employee
Plains DPW
Plains
03.2014 - 05.2016
- Coordinated with local government officials regarding zoning regulations related to Public Works projects.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Performed routine maintenance on vehicles used for Public Works projects.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Investigated complaints received from citizens concerning public works issues.
- Planned routes and schedules for garbage collection services provided by the department.
- Monitored traffic flow patterns around areas undergoing construction or repairs.
- Assisted with snow removal operations during winter months.
- Maintained records of all activities performed by the Public Works Department.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Responded to emergency service calls related to Public Works issues.
Education
High School Diploma -
Coughlin
Wilkes-Barre, PA06-2014
Skills
- Defect detection
- Statistical analysis
- Precision measurement
- Corrective action
- Quality assurance
- Process improvement
- Technical support
- Customer requirements
- Inspection procedures
- Data reporting
- Attention to detail
- Reporting and analysis
- Inspection documentation
- OSHA compliance
- Inspection protocols
- Visual inspection
- Customer service
- Sales strategy
- Inventory management
- Product knowledge
- Cash handling
- Data analysis
- Relationship building
- Time management
- Exceeds sales goals
- Listening skills
- Traffic management
- Zoning regulations
- Record keeping
- Problem solving
- Route planning
- Traffic control
- Construction safety
- Road maintenance
- Vehicle inspection
- Delivery documentation
- Customer notification
- Multitasking and organization
- Map reading and navigation skills
- Mileage tracking
- Delivery scheduling
- Clean driving record
- GPS operation
- Responsible driver
Timeline
Quality Control Inspector
Safelite Auto Glass
01.2024 - 02.2025
Sales Associate
Blue Wireless
12.2018 - 06.2022
Delivery Driver
Times Leader
02.2017 - 09.2023
Public Works Employee
Plains DPW
03.2014 - 05.2016
High School Diploma -
Coughlin