Todd Koons
Pittsburgh
Summary
Hardworking employee enthusiastic about learning Logistics inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
Work History
Equipment Depot
UPMC
Pittsburgh
05.2025 - Current
- troubleshooting and resolving issues with nurses for patient deliveries
- managing phone calls, emails, and order placements with external vendors
- guaranteeing prompt patient deliveries
Delivery Driver
CTDI
Pittsburgh
07.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer supply depots.
- Loading and off loading truck at the beginning and end of each day.
BRGR Supervisor
PittJCS
Pittsburgh
07.2017 - Current
- Managed guest inquiries and resolved concerns promptly and professionally.
- Coordinated special requests and tailored services to enhance guest experiences.
- Collaborated with departments to streamline communication and service delivery.
- Resolved conflicts between guests or between guests and staff members efficiently.
- Developed and implemented strategies to improve guest satisfaction levels.
Delivery Driver
Pelican Logistics
Pittsburgh
10.2021 - 07.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Food Delivery Driver
Signature Desserts
Pittsburgh
08.2021 - 06.2022
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
Education
High school diploma -
Ashland High school
Ashland, Ohio07.2007
Skills
- Excellent Geographical Skills
- Accurate Recordkeeping
- Project planning
- Operations management
- Scheduled Services
- Critical Thinking
- Signature Verification
- Safe Driving Practices
- Team collaboration
- Verbal and written communication
- Time management
- Employee training
Timeline
Equipment Depot
UPMC
05.2025 - Current
Delivery Driver
CTDI
07.2023 - Current
Delivery Driver
Pelican Logistics
10.2021 - 07.2023
Food Delivery Driver
Signature Desserts
08.2021 - 06.2022
BRGR Supervisor
PittJCS
07.2017 - Current
High school diploma -
Ashland High school