Thomas Phipps
Lancaster
Summary
Professional with solid background in automotive repair and maintenance. Demonstrates strong problem-solving skills, technical expertise in diagnostics, and commitment to quality workmanship. Highly reliable team player, adaptable to changing needs, and focused on delivering results that exceed expectations. Skilled in engine repair, brake systems, and electrical troubleshooting. Recognized for effective collaboration and maintaining high standards in every task.
Overview
16
16
years of professional experience
Work History
Mechanic/Owner
Self-employed
08.2023 - Current
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Oversaw repairs for various vehicle systems, including brakes, engines, and transmissions.
- Trained junior mechanics in best practices for repairs and safety protocols.
- Maintained accurate records of repairs and maintenance activities for compliance purposes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Explained estimates and determined repair timelines to manage customer expectations.
- Managed day-to-day business operations.
Mechanic
Susquehanna Truck Service
04.2022 - 07.2023
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Troubleshoot diagnostic and engine performance issues using chassis dyno
- Perform repairs related to engine performance such as repair/replace turbochargers, valve adjustments, fuel system issues etc.
- Install upgraded parts such as intake and exhaust manifolds, aftermarket charge air coolers etc.
Technician
Faulkner BMW
01.2019 - 04.2022
- Diagnosed and repaired mechanical issues in BMW vehicles, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance services, including oil changes, tire rotations, and brake inspections.
- Utilized diagnostic tools and software to identify vehicle malfunctions efficiently.
- Collaborated with team members to enhance service workflows and improve turnaround times.
- Maintained up-to-date knowledge of BMW technologies and industry advancements through continuous training.
Mechanic
UPS
12.2012 - 12.2018
- Performed routine and preventive maintenance, and repair of vehicles.
- Servicing brake systems, suspension, clutches, engine diagnostics etc.
- Maintaining a fleet of 40+ vehicles Keeping breakdowns and time in shop to a minimum. Worked with multiple vendors to get the best price for repair parts
Technician
Faulkner BMW
06.2009 - 12.2012
- Performed general maintenance, diagnostics and repairs to customer cars including warranty and optional vehicle upgrades in a fast paced environment. Check in and inspect new cars and prepare them for delivery. Attend schooling at BMW North America to stay up to date with the latest technology and to hone skills to be a better tech.
Education
High School Diploma -
Solanco High School
Quarryville, PA06.1995
Skills
- Extensive auto and truck repair experience
- Strong focus on cleanliness and precision
- Troubleshooting skills
- Basic welding and fabrication skills
- Dedication to high standards
- Brake systems
- Mechanical systems
- Tire services
- Diagnostics
- Auto and engine repairs
- Fuel systems
- Vehicle inspections
- Suspension systems
- Electrical systems
- Exhaust systems
- Wheel alignment
- Clutch repair
- Drive train systems
- Differential repair
- Air conditioning systems
Timeline
Mechanic/Owner
Self-employed
08.2023 - Current
Mechanic
Susquehanna Truck Service
04.2022 - 07.2023
Technician
Faulkner BMW
01.2019 - 04.2022
Mechanic
UPS
12.2012 - 12.2018
Technician
Faulkner BMW
06.2009 - 12.2012
High School Diploma -
Solanco High School