Tomica Johnson
Marysville
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Penn State Health
09.2023 - Current
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained accurate patient records, contributing to efficient care coordination and seamless transitions between providers.
- Ensured a safe environment for patients by adhering to infection control protocols and maintaining equipment cleanliness standards.
- Improved patient comfort by providing attentive and personalized care tailored to individual needs.
- Implemented creative strategies for engaging cognitively impaired or non-verbal patients, enhancing their quality of life.
- Maintained patient confidentiality and adhered to legal and ethical guidelines, ensuring adherence to HIPAA regulations.
- Conducted regular patient assessments, identifying changes in condition and initiating timely interventions when needed.
- Contributed positively to healthcare team dynamics by participating actively in staff meetings, offering suggestions for improvements where appropriate.
- Enhanced patient recovery through effective communication and collaboration with healthcare team members.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Home Health Aide
Center for Independent Living of North Central Pennsylvania
08.2022 - 09.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Delivered respite for patient's family and caregivers.
- Documented care provided and submitted notes to supervisor.
- Recognized emergency situations and implemented appropriate procedures.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Home Health Aide
Hands From The Heart Home Healthcare Services
04.2022 - 09.2023
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Delivered respite for patient's family and caregivers.
- Documented care provided and submitted notes to supervisor.
- Recognized emergency situations and implemented appropriate procedures.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Assistant Deli Manager
Giant Food Stores
10.2017 - 12.2021
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Completed inventories of food and material stocks.
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Managed team of employees in high-volume deli doing more than business each week.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Prepared and led food service training programs to teach staff various tasks.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw food preparation, production and presentation according to quality standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained goals and expectations required of trainees.
Concession Stand Manager
Legends Hospitality LLC
03.2010 - 10.2016
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
- Oversaw concession stand by cooking food, cleaning equipment and balancing daily receipts.
- Maintained optimal protections for guests by enforcing strong cleaning and sanitation policies.
- Managed finances by maintaining concessions records for sales, expenses and labor hours.
- Boosted team performance by improving training and sales strategies.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Home Health Aide
Self Employed Services
02.2003 - 01.2010
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Delivered respite for patient's family and caregivers.
- Documented care provided and submitted notes to supervisor.
- Recognized emergency situations and implemented appropriate procedures.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Education
No Degree - Medical Assistant
Harrisburg Area Community College
Harrisburg, PA01-2024
No Degree - Certified Nurse Aide
Harrisburg Area Community College
Harrisburg, PA02-2023
High School Diploma -
Boiling Springs High School
Boiling Springs, PA06.2000
Skills
- Quality program protocols
- Patient care
- Client safety and first aid
- Vital signs monitoring
- Knowledge of state regulations
- Transfer techniques
- Multitasking
- Cultural history
- Friendly, positive attitude
- Ambulation support
- Clerical assistance
- Basic math
- Medical terminology
- Communication
- Staff collaboration
- First aid and CPR
- Flexible schedule
- People skills
- Patient-centered standards
- Good work ethic
- Willingness to learn
- Computer skills
- Problem-solving
- Time management
- Attention to detail
- Vital signs
- Reliability
- Excellent communication
- HIPAA compliance
- CNA certification
- Certified in CPR/AED
- Patient assessments
- Phlebotomy
- Electronic charting
- Procedure assistance
- Specimen collection
- Immunization administration
- Emotional and social support
- Sterilization techniques
- Blood sugar monitoring
- Simple dressings
- Medication administration
- Medical equipment operation
- Diagnostic testing assistance
- Electrocardiographic rhythm recognition
- Specimen labeling
Certification
- Adult CPR/AED certification – American Red Cross.
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Dementia Care Certification - Alzheimer's Association.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Personal Care Assistant
Penn State Health
09.2023 - Current
Home Health Aide
Center for Independent Living of North Central Pennsylvania
08.2022 - 09.2023
Home Health Aide
Hands From The Heart Home Healthcare Services
04.2022 - 09.2023
Assistant Deli Manager
Giant Food Stores
10.2017 - 12.2021
Concession Stand Manager
Legends Hospitality LLC
03.2010 - 10.2016
Home Health Aide
Self Employed Services
02.2003 - 01.2010
- Adult CPR/AED certification – American Red Cross.
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Dementia Care Certification - Alzheimer's Association.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
No Degree - Medical Assistant
Harrisburg Area Community College
No Degree - Certified Nurse Aide
Harrisburg Area Community College
High School Diploma -
Boiling Springs High School
Similar Profiles
Ethan Moyer, RNEthan Moyer, RN
Clinical Registered Nurse II at Penn State HealthClinical Registered Nurse II at Penn State Health
Brynn BenderBrynn Bender
Medical Assistant at Penn State HealthMedical Assistant at Penn State Health
Amanda CaneloAmanda Canelo
Charge RN, Medical-Surgical at Penn State HealthCharge RN, Medical-Surgical at Penn State Health