Tommaso Catanzaro

• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
• Approved regular payroll submissions for employees.
• Performed regular reviews assessing each employee's performance and developed improvement plans.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Controlled costs to keep business operating within budget and increase profits.
• Improved safety procedures to create safe working conditions for workers.

• Improved marketing to attract new customers and promote business.
• Maximized performance by monitoring daily activities and mentoring team members.

21-23