TONI DAMICO
Butler
Summary
Dynamic assistant manager with over 8 years of leadership experience and more than a decade of customer service expertise. Proven ability to drive team performance and enhance operational efficiency while fostering a positive work environment. Strong interpersonal skills facilitate effective communication and collaboration with diverse teams and clients. Committed to delivering exceptional service and achieving organizational goals through strategic planning and execution.
Overview
16
16
years of professional experience
Work History
Assistant Manager
McDonald’s
02.2014 - Current
- Interviewing and hiring new employees
- Running and maintaining the store
- Developing managers
- Counting inventory
- Placing delivery orders
- Scheduling
- Doing deposits
- Implement safety policies to reduce or eliminate incidents.
Shipping and Receiving Manager
Peterson Cartridge
06.2021 - 08.2025
- Prepared shipping documents and invoices, and fielded client questions.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
- Organized records of vehicles, schedules and completed orders.
Nurses Aid
Concordia
09.2013 - 02.2014
- Helping get residents to activities, meals, and ready for bed.
- Helping residents get their rooms tidied up.
- Helping showering and bathing residents.
Crew Chief
McDonald’s
12.2011 - 11.2013
- Training new crew members
- Doing deposits
- Implement safety policies to reduce or eliminate incidents.
Cashier
Herman Mini Mart
12.2009 - 12.2011
- Stocked the shelves
- Rotated the inventory
- Prepped up candy that we packaged
- Took phone calls for placed orders
Education
High School -
Butler Senior High School
06.2012
Skills
- Shipping procedures
- Stock control
- Warehouse operations
- Lean principles
- Customer service
- Money handling
- Team leadership
- Staff training and development
- Task delegation
- Employee scheduling
- Staff development
LANGUAGES
English
Timeline
Shipping and Receiving Manager
Peterson Cartridge
06.2021 - 08.2025
Assistant Manager
McDonald’s
02.2014 - Current
Nurses Aid
Concordia
09.2013 - 02.2014
Crew Chief
McDonald’s
12.2011 - 11.2013
Cashier
Herman Mini Mart
12.2009 - 12.2011
High School -
Butler Senior High School
Personal Information
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