Tonniya Rahman
Lansdale
Summary
Experienced professional with a strong background in customer service, sales, patient care, and team collaboration. Proven ability to handle cash transactions accurately, manage inventory, and maintain visual appeal in retail environments. Skilled in providing compassionate care to patients, ensuring their safety, and assisting with daily needs. Adept at building rapport with customers and consistently achieving sales targets. Effective at training new staff, sharing best practices, and supporting team members to enhance overall performance. Committed to maintaining a safe and healthy environment while delivering exceptional service and support.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ross Dress For Less
10.2023 - Current
- Customer Relations and Issue Management: Maintained calm demeanor and managed issues in busy, high-stress situations professionally. Engaged with customers to build rapport and loyalty.
- Team Collaboration and Support: Collaborated with team members to enhance store performance, sharing best practices and offering support. Assisted in training new staff on company policies, product information, and sales techniques for smooth onboarding.
- Sales Achievement and Strategy: Consistently achieved monthly sales targets by implementing effective sales strategies. Maintained a high level of product knowledge to drive sales.
Caretaker
Home Galaxy
01.2023 - 06.2023
- Patient Support and Care: Assisted patients with laundry services, food, and other household needs. Helped patients use canes, walkers, eating utensils, and maintain personal hygiene.
- Safety and Environment Maintenance: Maintained a safe, secure, and healthy environment by following standards and procedures.
- Compassionate Care: Provided compassionate care, assisting with daily tasks such as meal preparation and personal grooming. Planned, prepared, and served meals and snacks according to prescribed diets.
Sales Associate
Forever 21
01.2021 - 06.2023
- Customer Service and Sales :Greeted and directed customers to departments, creating a welcoming atmosphere. Recommended products to enhance customer experience and increase sales.
- Inventory Control and Merchandising: Assisted with price markdowns and inventory control. Organized racks and shelves to maintain visual appeal and promote merchandise.
- Store Operations and Visual Merchandising: Supported various store operations, including restocking and cleaning.
Collaborated on promotional activities and seasonal displays.
Sales Associate
Produce Junction
06.2021 - 11.2021
- Refilled and rotated store items to maintain well-stocked inventory
- Greeted, assisted and thanked customer to increase positive customer experience
- Supply items efficiently to eliminate waste
- Rotated items to ensure freshness and date control.
Education
High School Diploma -
North Penn High School
Lansdale, PA06.2025
Skills
- Customer Service
- Cash Handling
- Inventory Control
- Merchandising
- Team Collaboration
- Sales Achievement
- Patient Support
- Safety and Environment Maintenance
- Compassionate Care
Languages
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Associate
Ross Dress For Less
10.2023 - Current
Caretaker
Home Galaxy
01.2023 - 06.2023
Sales Associate
Produce Junction
06.2021 - 11.2021
Sales Associate
Forever 21
01.2021 - 06.2023
High School Diploma -
North Penn High School
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