Tonya Gallup
DuBois
Summary
Case manager with extensive experience in social services and discharge planning. Proven ability to manage emotionally charged situations with empathy and analytical skills. Skilled in care coordination and leveraging community resources to enhance patient outcomes.
Overview
14
14
years of professional experience
Work History
Case Management/Psychiatric Admissions Coordinator
Penn Highlands-DuBois
DuBois
01.2022 - Current
- Working in inpatient behavioral health dept. conducting social services assessments for child/adult/geriatric patients, coordinating admissions, completing behavioral assessments to determine need for inpatient care, insurance utilization reviews/precertification, referrals to community resources, working with Tx Teams (nurses, physicians), discharge planning, and case management for best coordination of care.
DIVERSION SPECIALIST
Services Access And Management
DuBois
08.2013 - 01.2022
- Assist and support adults with serious mental illness admitted to psychiatric hospitals to divert from multiple re-admissions and long-term care placement. Job duties included completing assessments/intakes, accessing outpatient treatment/services, supporting hospital discharge plans, coordinating with local providers, completing referrals for community resources, community outreach, and determining insurance eligibility.
CASE MANAGMENT
Service Access And Management
DuBois
10.2011 - 08.2013
- Provided case management services for individuals with psychiatric illness by assisting person's served with accessing treatment/service options, referring to community resources, monitoring service delivery, providing crisis prevention, and coordination of care.
Education
Bachelor of Arts - Psychology
Clarion University of Pennsylvania
Clarion, PA12.2003
Skills
- Knowledgeable in community resources
- Skilled at case management and discharge planning
- Experience with highly emotional environments
- Highly compassionate
- Experienced with social work assessments
- Exceptional writing skills
- Critical thinking/problem-solving skills
- Strong organizational skills
Date - Application Date
7/05/25
Timeline
Case Management/Psychiatric Admissions Coordinator
Penn Highlands-DuBois
01.2022 - Current
DIVERSION SPECIALIST
Services Access And Management
08.2013 - 01.2022
CASE MANAGMENT
Service Access And Management
10.2011 - 08.2013
Bachelor of Arts - Psychology
Clarion University of Pennsylvania
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