Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Kaufman

Johnstown

Summary

Dynamic medical professional with extensive experience at Windber Care Physicians, excelling in patient scheduling and clinical support. Proven ability to enhance office efficiency and patient satisfaction through strong organizational skills and critical thinking. Committed to delivering empathetic care while ensuring accurate medical record management and effective communication.

Overview

5
5
years of professional experience

Work History

Medical Secretary

Windber Care Physcians
02.2022 - Current
  • Managed patient scheduling, ensuring efficient appointment flow and optimal resource allocation.
  • Coordinated communication between healthcare providers and patients, enhancing service delivery and patient satisfaction.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Assisted with insurance verification processes, streamlining administrative workflows and improving billing accuracy.

Medical Assistant

Gray Medical Associates
05.2021 - 10.2021
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Administered medications and vaccinations, adhering to all safety protocols and regulations.
  • Monitored vital signs and documented findings in electronic health records for accurate patient tracking.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.

Housekeeping Assistant

Allegheny Lutheran Social Ministries
03.2020 - 05.2021
  • Maintained cleanliness and organization of guest rooms, ensuring adherence to housekeeping standards.
  • Assisted in training new staff on cleaning procedures and safety protocols.
  • Collaborated with other departments to ensure seamless guest experiences through effective communication and teamwork.

Education

Associate of Applied Science - Medical Assistant

Penn Highlands Community College
Johnstown, PA
05-2021

High School Diploma -

Forest Hills
05-1996

Skills

  • Medical terminology
  • Clinical support
  • Customer service
  • Patient scheduling
  • Critical thinking
  • Strong organizational skills

Timeline

Medical Secretary

Windber Care Physcians
02.2022 - Current

Medical Assistant

Gray Medical Associates
05.2021 - 10.2021

Housekeeping Assistant

Allegheny Lutheran Social Ministries
03.2020 - 05.2021

Associate of Applied Science - Medical Assistant

Penn Highlands Community College

High School Diploma -

Forest Hills
Tonya Kaufman