Torrison Fuller
Washington
Summary
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across several years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Overview
26
26
years of professional experience
2001
2001
years of post-secondary education
Work History
Personal Care Aide
Independent care of Pittsburgh
Pittsburgh
03.2019 - Current
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship to enhance emotional well-being of clients.
- Monitored health and wellbeing.
- Provided transportation
- Preparedness meals based upon nutritional needs
- Communicated effectively with family members about client needs and progress.
- Documented client care activities and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients at home.
- Collaborated with multidisciplinary teams to develop personalized care plans.
Manager
Dollar General
Washington
01.2015 - 01.2019
- Supervised daily operations to ensure efficient store management.
- Trained team members on customer service and sales techniques.
- Implemented inventory control measures to maintain stock levels.
- Coordinated staff schedules to optimize workforce efficiency.
- Managed cash handling procedures and financial reporting processes.
- Resolved customer inquiries and complaints effectively and promptly.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Keyholder Manager
Shoppers World
Forest Park
04.2012 - 01.2014
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Oversaw staff training on customer service and product knowledge standards.
- Implemented inventory control measures to maintain optimal stock levels.
- Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
Manager
Ross Dress for Less
Washington
01.2009 - 12.2011
- Supervised daily operations to ensure efficient store management.
- Trained team members on customer service and sales techniques.
- Implemented inventory control measures to maintain stock levels.
Assistant Manager
Fashion Bug
Washington
01.2006 - 01.2009
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service standards and operational procedures.
- Resolved customer complaints efficiently, maintaining high satisfaction levels.
Sales Associate
Macy's
Washington
01.2001 - 01.2005
- Assisted customers with product selections and inquiries during peak shopping hours.
- Maintained visual merchandising standards to enhance product presentation and store appeal.
- Processed transactions accurately using point-of-sale systems and handled cash management.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Cashier
Family Dollar
Washington
01.2000 - 01.2003
- Processed customer transactions efficiently at busy retail location.
- Managed cash register operations and balanced cash drawers daily.
- Provided excellent customer service and addressed inquiries promptly.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Collaborated with team members to streamline checkout procedures during peak hours.
Education
General Education Dev. Diploma
Forest Park, GASkills
- Team collaboration
- Customer relationship management
- Care plan development
- Client health monitoring
- Nutritional meal preparation
- Inventory control
- Staff training
- Cash handling procedures
- Effective communication
- Problem solving
- Time management
- Conflict resolution
Timeline
Personal Care Aide
Independent care of Pittsburgh
03.2019 - Current
Manager
Dollar General
01.2015 - 01.2019
Keyholder Manager
Shoppers World
04.2012 - 01.2014
Manager
Ross Dress for Less
01.2009 - 12.2011
Assistant Manager
Fashion Bug
01.2006 - 01.2009
Sales Associate
Macy's
01.2001 - 01.2005
Cashier
Family Dollar
01.2000 - 01.2003
General Education Dev. Diploma