Traceda Hernandez
Lancaster,PA
Summary
Detail-oriented professional with 18 years of experience supporting administrative operations in healthcare settings. Known for a strong work ethic, excellent records management skills, and proficiency in Outlook. Committed to maintaining confidentiality and fostering a positive office environment. Eager to secure a full-time position where I can contribute, learn, and grow within an organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Interim Scheduling Coordinator
Trillium Place (formally Mennonite Home)
09.2024 - Current
- Coordinated schedules to maximize efficiency and minimize downtime.
- Improved team productivity by managing scheduling conflicts and ensuring optimal resource allocation.
- Developed comprehensive scheduling plans for increased operational efficiency.
- Reduced overtime costs with effective schedule management.
- Supported departments by providing detailed schedule reports regularly.
- Resolved scheduling conflicts quickly to maintain workflow continuity.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
CNA
Trillium Place (formally Mennonite Home)
11.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Staffing Manager
NurSelect Staffing Agency
05.2022 - 02.2023
- Calculated, reviewed, and invoiced long-term care facilities based on team member hours worked.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Created and maintained detailed scheduling documentation for accurate records.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
Scheduler/Timekeeper
Brethren Village Retirement Community
12.2020 - 08.2021
- Company Overview: Skilled Nursing - Lancaster, PA
- Utilized work force ready to prepare, update and distribute scheduling and payroll information to nursing staff
- Carefully reviews and approves team members / Agency team members computerized time sheets in timely manner each pay period to ensure all are paid accurately; answer questions and provide information to Team members about their timesheets
- Develop, updates and maintain work schedules for resident assistants and Nurses to meet needs of skilled (120 bed unit building) and Rehabilitation Center (20 bed unit building)
- Maintain templates/creation of new employee positions post shifts as needed
- Monitors each team members attendance record of any issues in accordance with attendance policies
- Attended meetings and participated on committees
- Process invoices in timely manner
- In-services, on the job training and other duties as assigned by DON
- Processed employee W-9 and I-9 forms and managed benefits and leave time
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Strong organizational skills
- Office administration
- Maintained payroll information by calculating, collecting and entering data
- Skilled Nursing - Lancaster, PA
Administrative Assistant/Rehabilitation Assistant
Brethren Village Retirement Community
09.2016 - 12.2020
- Company Overview: Unit - Lancaster, PA
- Received, recorded and addressed incoming and outgoing communication via telephone and email in fast-paced environment with changing priorities
- Scheduled patient post discharge appointments in calendars and followed up with reminder phone calls 20 bed unit
- Schedule any special test ordered by doctor
- Reconciled patients medication list
- Verify all labs and compare to most recent with RN due to DX and send orders to MAR
- Obtain medical records to provide safe, efficient and therapeutic care to patients
- Assist nursing staff with faxing, filing and copying of admission and discharge instructions
- Made follow up phone calls to discharged patients regarding outpatient therapy services and home health services
- Obtained specimens for ordered test and prepared for laboratory transport
- Ensure and company residents back and forth to their medical appointments
- Provide effective administrative support to the Director of Nursing and to Administrator
- Maintains credentials of outside vendors (doctors, podiatry and dental)
- Gathers information and provides information for Department of health inspections and surveys
- Unit - Lancaster, PA
Nursing Assistant
Brethren Village Retirement Community
08.2007 - 09.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light
Education
Nursing -
Technology Center
Willow Street, PA01.2007
High School Diploma -
Manheim Twp High School
Lancaster, PA06.2006
Skills
- Computer operation
- Leadership
- Basic math
- Communication skills
- Microsoft Office
- Dementia care
- Customer service
- Vital signs
- Math
- Caregiving
- EMR systems
- Computer skills
- Medical office experience
- Nursing
- Administrative support
- File organization
- Verbal and written communication
- Skilled in PCC and Onshift
Certification
- AED Certification
- CNA
- CPR Certification
Timeline
Interim Scheduling Coordinator
Trillium Place (formally Mennonite Home)
09.2024 - Current
Staffing Manager
NurSelect Staffing Agency
05.2022 - 02.2023
CNA
Trillium Place (formally Mennonite Home)
11.2021 - Current
Scheduler/Timekeeper
Brethren Village Retirement Community
12.2020 - 08.2021
Administrative Assistant/Rehabilitation Assistant
Brethren Village Retirement Community
09.2016 - 12.2020
Nursing Assistant
Brethren Village Retirement Community
08.2007 - 09.2016
High School Diploma -
Manheim Twp High School
Nursing -
Technology Center
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