Open To Work
Traci Edmunds
Tarentum
Work Preference
Summary
Proactive professional skilled in customer service and problem-solving within diverse environments. Experienced in maintaining cleanliness and safety while supporting team efforts to achieve workflow efficiency and high-quality service.
Overview
17
17
years of professional experience
Work History
CNA
Brightstar Healthcare
Pittsburgh
04.2025 - Current
- Assisted patients with daily living activities and personal hygiene.
- Documented patient care and observations accurately and promptly.
- Provided emotional support and companionship to patients in need.
- Maintained a clean and safe environment for patients and staff.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Mail Handler Assistant
USPS
Pittsburgh
09.2023 - 05.2026
- Sorted and organized incoming mail for efficient distribution.
- Operated automated sorting machines to process various mail types.
- Assisted in loading and unloading mail trucks for timely deliveries.
- Maintained cleanliness and safety in work areas according to USPS standards.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
Security Supervisor
Goldshield Security
Pittsburgh
06.2009 - 08.2023
- Supervised security personnel across multiple sites to ensure safety protocols were followed.
- Monitored surveillance systems to detect and respond to suspicious activities promptly.
- Conducted regular inspections of premises to identify potential security vulnerabilities and risks.
- Developed incident reports detailing security breaches for management review and action.
- Collaborated with local law enforcement to enhance community safety initiatives and partnerships.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Education
235 Certified - Security
235 Certified School
Ymca05-2009
High School Diploma -
Alderdice High School
Pittsburgh06-1984
Skills
- environmental safety
- Customer service
- Incident reporting
- Team collaboration
- Workflow efficiency
- Leadership skills
- Problem solving
- Budget assistance
Timeline
CNA
Brightstar Healthcare
04.2025 - Current
Mail Handler Assistant
USPS
09.2023 - 05.2026
Security Supervisor
Goldshield Security
06.2009 - 08.2023
235 Certified - Security
235 Certified School
High School Diploma -
Alderdice High School