Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Traci Patrick

Bethel Park

Summary

Dynamic District Manager with extensive experience at Sheetz Inc., excelling in leadership and strategic planning. Proven track record in enhancing employee morale and ensuring compliance through effective audits. Skilled in recruiting and hiring, fostering teamwork, and driving customer satisfaction, resulting in successful store openings and operational excellence.

Overview

27
27
years of professional experience

Work History

District Manager

Sheetz Inc.
04.2017 - 06.2025
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Store Manager

Sheetz Inc.
06.2009 - 04.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Assistant Manager

Sheetz Inc.
07.2000 - 05.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Supervisor

Sheetz Inc.
10.1998 - 07.2000
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Team Member

Sheetz Inc.
05.1998 - 10.1998
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Ringgold High School
Monongahela, PA
06-1994

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service

Accomplishments

  • District of the Year 2021
  • Top Five District finalist 2022, 2023, 2024
  • Successfully opened 5 new stores in expanded territory
  • Successfully rebuilt 3 existing stores to grow existing business.
  • Sales & Profitability award 2022 and 2023.
  • Staffing award 2021
  • Execution award 2023

Timeline

District Manager

Sheetz Inc.
04.2017 - 06.2025

Store Manager

Sheetz Inc.
06.2009 - 04.2017

Assistant Manager

Sheetz Inc.
07.2000 - 05.2009

Supervisor

Sheetz Inc.
10.1998 - 07.2000

Team Member

Sheetz Inc.
05.1998 - 10.1998

High School Diploma -

Ringgold High School

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Traci Patrick