Traci Yorgey
OLEY
Summary
Motivated and organized individual with over 20 years cashiering and customer service experience, in all types of environments. Ability to work alone or as a team member.
Overview
20
20
years of professional experience
Work History
Office Manager
K-Wood LLC
Oley, PA
06.2024 - 05.2026
- Streamlined office operations to enhance workflow efficiency and reduce overhead costs.
- Coordinated scheduling, meetings, and travel arrangements for senior management.
- Managed vendor relationships to ensure timely delivery of supplies and services.
- Developed and implemented office policies to improve overall productivity and morale.
- Led initiatives to improve document management processes, enhancing retrieval speed and accuracy.
- Facilitated communication between departments to support collaborative projects and goals.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Independent contractor
Malsnee Tile and Stone
09.2018 - 06.2024
- Providing customers with clean kind customer service while doing quality tile and floor installations.
Receiver
Aramark campus loc
Kutztown, PA
03.2022 - 10.2023
- Received and inspected incoming shipments for accuracy and quality compliance.
- Managed inventory levels, ensuring timely replenishment of stock in storage areas.
- Coordinated with suppliers to resolve discrepancies in delivery or product quality.
- Trained new staff on proper receiving procedures and safety protocols.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Maintained accurate records of inventory transactions using inventory management systems.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Trained new employees on receiving procedures, improving overall team performance.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
United States 2020 census bureau
08.2020 - 10.2020
- Collecting vital data to better our country with a kind non-offensive attitude.
General food service
Exeter Township School District
Exeter, PA
08.2015 - 09.2018
- Duties include cashiering, customers service, food preparation inventory and clean up.
Lead Cashier / Food Preparation
Compass Group Incorporated
Pottstown, PA
12.2005 - 03.2014
- Handled 784 accounts held by students and staff. Recorded sales, entered monies into a nutri-kids program, printed account reports and prepared deposit daily. Assisted head cook with food preparation and performed the head cook position in her absence.
Education
High School Diploma - undefined
Boyertown
Boyertown, PA, USASkills
- Expense Control
- Optimize Customer Service
- Computer Literate
- Extreme Versatility
- Negotiating and Compromise
- Retail marketing
- Ordering and Inventory
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Clerical support
- Credit and collections
- Relationship building
- Mail handling
- Scheduling
- Scheduling coordination
- Operations management
Affiliations
Union Stewart for Teamsters Local 384 at position with Compass Group Inc. April 2006-March 2014
Timeline
Office Manager
K-Wood LLC
06.2024 - 05.2026
Receiver
Aramark campus loc
03.2022 - 10.2023
United States 2020 census bureau
08.2020 - 10.2020
Independent contractor
Malsnee Tile and Stone
09.2018 - 06.2024
General food service
Exeter Township School District
08.2015 - 09.2018
Lead Cashier / Food Preparation
Compass Group Incorporated
12.2005 - 03.2014
High School Diploma - undefined
Boyertown