Tracie DeLuca
Fairless Hills
Summary
Experienced Lead Case Manager skilled in client assessment, discharge planning, and team leadership. Advocates for client needs while training staff to improve service delivery and enhance collaboration among stakeholders.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Lead Case Manager
Banyan Treatment Center
Langhorne
06.2023 - Current
- Lead case management team in developing individualized treatment plans for clients.
- Coordinated communication among clients, families, and treatment staff to ensure seamless care.
- Trained new case managers on best practices and client engagement strategies, enhancing team readiness.
- Advocate for client needs within the multidisciplinary treatment team meetings.
- Review client files regularly for accuracy and completeness.
- Facilitated discharge planning by identifying appropriate follow-up services, supporting successful client transitions.
Case Manager
Banyan Treatment Center
Langhorne
11.2018 - 06.2023
- Coordinated client assessments to determine needs and develop care plans.
- Conducted regular follow-ups to maintain client engagement and satisfaction.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
Behavioral Health Technician
Banyan Treatment Center
Langhorne
03.2018 - 11.2018
- Monitored client behaviors, reporting significant changes to clinical staff to inform treatment adjustments.
- Educated clients on coping strategies and healthy lifestyle choices, enhancing their ability to manage mental health.
- Monitored client safety in all areas of the facility.
- Mentored new Behavioral Health Technicians, sharing best practices to improve client interactions and support.
Residential Support Specialist
Livengrin Foundation
Bensalem
01.2013 - 03.2018
- Guided and supported clients in residential settings to promote personal development and well-being.
- Monitored client behavior and documented daily activities to ensure timely reporting of changes to supervisors.
- Facilitated communication between clients and staff to enhance understanding and collaboration.
- Facilitated group discussions on topics ranging from healthy lifestyle choices to career planning.
- Ensured a safe environment by conducting regular room inspections and maintaining security protocols.
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PASkills
- Client assessment
- Discharge planning
- Staff development
- Team management
- Organizational skills
- Time management
- Effective communication
- Collaboration skills
Certification
Certified Allied Addiction Practitioner (CAAP)- PA State Certification, Issued 2021
Timeline
Lead Case Manager
Banyan Treatment Center
06.2023 - Current
Case Manager
Banyan Treatment Center
11.2018 - 06.2023
Behavioral Health Technician
Banyan Treatment Center
03.2018 - 11.2018
Residential Support Specialist
Livengrin Foundation
01.2013 - 03.2018
High School Diploma -
Pennsbury High School