Tracy Beam
Stroudsburg
Summary
Customer service savvy with background as Customer Service Representative Assistant. Track record includes resolving customer inquiries, maintaining customer satisfaction, and improving call center functionality. Strengths include effective communication, problem-solving skills, and ability to handle high-pressure situations. Previous roles have seen significant improvements in customer satisfaction and operational efficiency due to proactive involvement in process enhancements.
Overview
4
4
years of professional experience
Work History
Customer service
Wamart
Greer
05.2021 - 03.2025
- Cross trained in multiple departments. Able to provide excellent service to customers giving them the ultimate experience.
- Handled escalated customer service issues as needed.
Education
Monticello High School
Monticello, NYSkills
I’m in recovery Clean and sober for 15 months I have the knowledge and understanding of clients needs
Timeline
Customer service
Wamart
05.2021 - 03.2025
Monticello High School