Tracy Leonard
New Oxford
Summary
Dedicated Patient Care Technician with experience at UPMC Pinnacle, skilled in vital signs monitoring and patient education. Proven ability to enhance patient comfort and satisfaction through compassionate care and effective communication. Committed to maintaining high standards of infection control and collaborating with healthcare teams to improve patient outcomes.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
UPMC Pinnacle
Hanover PA
08.2021 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, enhancing patient comfort and satisfaction.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to coordinate patient care plans effectively.
- Educated patients on post-treatment care and medication management strategies.
- Implemented infection control protocols, ensuring a safe environment for patients.
- Trained new staff on patient handling techniques and facility procedures.
- Contributed to quality improvement initiatives by providing feedback on care processes.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Education
High School Diploma -
Fairfield High
Fairfield PA05-2000
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Specimen collection
- ADL support
- Blood glucose monitoring
- Catheter care
- Infection control standards
- Basic life support
- Infection control
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Adaptable
- Data collection
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- Mobility assistance
- Clinical training
- Information protection
- Infection prevention
- EKG interpretation
- Emotional support
- Medical equipment operation
- Healthy meal preparation
- Hospice and palliative care
- Sterilization techniques
- IV insertion
- Corrective action planning
- Wound care
- Qualified in patient transport
- High level of autonomy
- Medical laboratory procedures
- Mobility assistance aptitude
- Team collaboration
- Active listening
- Compassionate care
- Acute care
- End-of-life care
- Safety protocols
- Patient advocacy
- Health monitoring
- Physical therapy support
- Oxygen therapy
- Monitoring patient conditions
- Restocking supplies
- Healthcare expertise
- Acute and rehabilitative care
- Vitals documentation
- Patient assistance
- Feeding assistance specialist
- Patient mobility training
- Vital signs
- Patient-focused care
- HIPAA compliance
- Time management
- Body mechanics knowledge
- Basic nursing care
- Bed preparation
- Patient hygiene management
- Responding to emergencies
- Electronic charting
- Patient care technician (PCT)
- Patient care
- Medical terminology knowledge
- Direct patient care
- Activities of daily living ADL support
- Emotional and social support
- Inpatient care
- Patient care quality
Accomplishments
Certified Nursing Assistant since Feb 2001
Timeline
Patient Care Technician
UPMC Pinnacle
08.2021 - Current
High School Diploma -
Fairfield High
Over 25 years experience in customer service
When I was training to be a Certified Nursing Assistant, I worked at a local Walmart as a cashier and floor associate, I also waited tables at a local restaurant until I my training was done and I was on my way to being successful in the nursing field where I am still at today.