Tracy Miller
Philadelphia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disaster Services Program Specialist
American Red Cross
02.2021 - Current
- Responded to emergency calls and dispatched appropriate personnel and equipment.
- Assessed situations and determined most effective response plan.
- Audited reports from subordinate staff members for accuracy and completeness.
- Maintained communication links with other departments, including public works, fire, police.
- Directed staff during incidents to ensure safety protocols were followed.
- Provided support services for law enforcement personnel in the field.
- Conducted daily shift briefings to review tasks and provide updates on ongoing projects.
- Developed and implemented program plans to ensure achievement of goals.
- Managed high-volume call center environment, handling inbound and outbound calls professionally and efficiently.
Lab Technician
University Laboratory Animal Resources
10.2020 - 02.2021
- Conduct biomedical research.
- Support academic training for laboratory animal veterinarians.
- Provide veterinary and diagnostic support to investigators throughout the University of Pennsylvania.
- Manage the bio-surveillance of all rodents.
- Sterilization of lab equipment.
- Administration and coordinated activities throughout the company to ensure efficiency and maintain compliance with company policy.
- Manage emails, letters, packages, phone calls, and other forms of correspondence.
- Control the office supplies, state, and make sure it is in accordance with office needs.
- Supervise cleaning crew and cleanliness of office space.
- Managed high-volume call center environment, handling inbound and outbound calls professionally and efficiently.
Veterinary Technician Intern
Banfield Pet Hospital
05.2020 - 09.2020
- Performing an initial examination of the animal.
- Performing pharmacy technician duties, including printing labels and filling prescriptions.
- Administration of medications prescribed by the veterinarian.
- Taking vital signs, drawing blood, and gathering medical histories.
- Providing emergency first aid.
- Collecting specimens.
- Assisting in research.
- Performing laboratory procedures.
- Preparing animals and equipment for surgical procedures.
- Providing dental hygiene to patients
- Administering medications and vaccines prescribed by a veterinarian
- Taking and processing x-rays
- Educating animal owners
- Assist in x-ray and computed tomography (CT) imaging, perform x rays and other diagnostic imaging examinations, and operate magnetic resonance imaging (MRI) scanners to create diagnostic images
- Sterilization of medical tools and equipment
- Assembles non-sterile components into trays with utilization guide sheets and packs them for sterilization
- Maintains and places sterilized items in sterile storage area practicing rotation of stock to prevent expiration of items
- Assumes all appropriate documentation and record keeping is prepared for items with equipment issued
- Adheres to standard of sterilization process
- Consistently adheres to sterilization infection control standards appropriate for attire, including appropriate personal protective gear (i.e.; scrubs, hat and shoe covers)
- Operates steam, starred and gas sterilizer according to manufacturer's guidelines
- Maintains integrity of all sterile packs and products
- Managed high-volume call center environment, handling inbound and outbound calls professionally and efficiently.
Education
Associate's degree - Veterinarian
Vet Tech Institute
Pittsburgh, PA06.2020
Skills
- Veterinary Technician Experience
- Pharmacy technician experience
- Laboratory Procedures
- Disaster Recovery
- Emergency Management
- Public health education
- Animal Care
- Venipuncture
- Laboratory Experience
- Medical Imaging
- Medication Administration
- Security
- Veterinary Assistant
- Specimen collection / processing
- Phlebotomy
Certification
Specialized Technology Degree, Present
Timeline
Disaster Services Program Specialist
American Red Cross
02.2021 - Current
Lab Technician
University Laboratory Animal Resources
10.2020 - 02.2021
Veterinary Technician Intern
Banfield Pet Hospital
05.2020 - 09.2020
Specialized Technology Degree, Present
Associate's degree - Veterinarian
Vet Tech Institute
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