Tracy Ruch
Bath
Summary
A seasoned professional with a proven track record at St Lukes's Homestar Pharmacy, I excel in relationship building and inventory management. Leveraging excellent computer skills and a dependable nature, I've significantly enhanced customer satisfaction and team efficiency. My expertise in fostering strong client relationships and streamlining operations marks me as a valuable asset to any team.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
R & M Express 610 LLC
06.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Senior Pharmacy Technician
St Luke's Homestar Pharmacy
07.2014 - Current
- Screened and evaluated future job prospects through interviews.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers at the retail setting. As well as filling scripts and packaging them in the mail order pharmacy.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
- Oversaw inventory control for pharmaceuticals and essential supplies.
Lead Pharmacy Technician
CVS Pharmacy
04.2007 - 07.2014
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Interviewed and trained all new pharmacy technicians.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Primary data entry tech.
- Handled all ordering, returns and supplies.
Education
High School Diploma -
Liberty High School
Bethlehem, PA07.2008
Skills
- Primary data entry tecnician
- Excellent computer skills
- Relationship building and customer service
- Inventory management
- Attention to detail
- Teamwork
- Dependable
- Highly experienced
Certification
Certified Pharmacy Technician (CPhT)
Certification #10040278
Timeline
Owner
R & M Express 610 LLC
06.2024 - Current
Senior Pharmacy Technician
St Luke's Homestar Pharmacy
07.2014 - Current
Lead Pharmacy Technician
CVS Pharmacy
04.2007 - 07.2014
High School Diploma -
Liberty High School
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