Tralyn McFarland
Pittsburgh
Summary
Dynamic professional with a proven track record at CVS Caremark, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and resourcefulness. Adept at multitasking and maintaining attention to detail in fast-paced environments, consistently achieving high standards in service delivery.
Overview
3
3
years of professional experience
Work History
CCR 2
CVS Caremark
Pittsburgh
08.2023 - Current
- Demonstrated strong problem-solving skills by efficiently resolving issues.
- Promoted customer satisfaction through knowledgeable and friendly service.
- Maintained perfect attendance, showcasing reliability and commitment.
- Recognized for exceptional customer service by management.
Hardlines TA
Walmart
Ebensburg
05.2023 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impressions of business
Package Handler
UPS
Pittsburgh
11.2022 - 04.2023
- Worked quickly to process shipments and meet customer demands.
- Used RF scanner to pick products accurately.
- Maintained quality and production standards while in a high-paced environment.
- Detected package issues through visual inspections.
- Communicated with management to coordinate package movement in the facility.
- Maintained team productivity with well-organized storage, staging and shipment areas.
Education
High School Diploma -
Bedford High School
Bedford, PA05.2021
Skills
- Communication skills
- Resourcefulness
- Patience
- Customer assistance
- Time management
- Problem solving
- Attention to detail
- Multitasking
Timeline
CCR 2
CVS Caremark
08.2023 - Current
Hardlines TA
Walmart
05.2023 - 07.2023
Package Handler
UPS
11.2022 - 04.2023
High School Diploma -
Bedford High School
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