Results-driven team leader with a proven track record in training staff and ensuring compliance with operational standards. Skilled in inventory management and maintaining high service delivery standards, ready to make a significant impact in customer-focused environments.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Clerk
Walmart
Warminster, PA
04.2024 - Current
Processed customer transactions accurately and efficiently at point-of-sale terminals.
Maintained organized merchandise displays to enhance shopping experience and drive sales.
Assisted in inventory management, tracking stock levels, and restocking shelves as needed.
Collaborated with team members to optimize workflow and improve service delivery standards.
Overnight Team Lead
Acme Markets
4001 Walnut Street
10.2017 - 11.2023
Supervised overnight operations, ensuring compliance with safety and quality standards.
Coordinated team schedules, optimizing labor resources for peak efficiency.
Trained new staff on operational procedures and customer service excellence.
Monitored inventory levels, facilitating timely restocking of products to meet demand.
Clerk/Team Leader
Burlington Coat Factory Warehouse
Wyncote, PA
02.1997 - 05.2016
Processed customer transactions efficiently, ensuring accurate cash handling and receipt generation.
Organized merchandise displays according to company standards, enhancing product visibility and accessibility.
Maintained inventory accuracy through regular stock checks and timely reporting of discrepancies.
Assisted team members in training on operational procedures and customer service best practices.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Education
Bachelor of Science - Criminal Justice , Homeland Security
Purdue University
West Lafayette, IN
05.2014
Skills
Telephone etiquette
File maintenance
Multitasking
Problem-solving
Certification
Pallet Jacks
Hi/Low Forklift
Flatbed Trucks
Hand Carts
Timeline
Clerk
Walmart
04.2024 - Current
Overnight Team Lead
Acme Markets
10.2017 - 11.2023
Clerk/Team Leader
Burlington Coat Factory Warehouse
02.1997 - 05.2016
Bachelor of Science - Criminal Justice , Homeland Security