Travis Wilson
Harrisburg
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
8
8
years of professional experience
Work History
Fulfillment Team Lead
Target
Harrisburg
03.2024 - Current
- Developed strategies to increase the team's productivity and efficiency, while maintaining a focus on quality customer service levels.
- Maintained daily inventory to facilitate successful backroom operations. Ordering supplies weekly to ensure there is a healthy distribution.
- Monitored team performance against targets, taking corrective action where necessary.
- Facilitated training sessions for new employees on company policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Front End Team Lead
Walmart
Danville
02.2022 - 02.2024
- Conducted regular audits of cash drawers to ensure compliance with company policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Collaborated with other departments to ensure successful delivery of projects.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled returns and exchanges according to company policies.
Machine Operator
Intertape Polymer Group
Danville
02.2020 - 02.2022
- Adjust machine settings to complete tasks accurately.
- Performed regular maintenance on machines to ensure optimal performance.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Comply with company policies regarding quality control procedures.
- Carry out regular safety checks on machinery prior to operation.
Inflight Refeuler
USAF
San Antonio
05.2017 - 02.2020
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Worked with cross-functional teams to achieve goals.
- Conducted testing of software and systems to ensure quality and reliability.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
George Washington High School
Danville, VA05-2017
Skills
- Trend tracking
- Work assignment delegation
- Performance monitoring
- Financial acumen
- Project management
- Employee evaluation
Timeline
Fulfillment Team Lead
Target
03.2024 - Current
Front End Team Lead
Walmart
02.2022 - 02.2024
Machine Operator
Intertape Polymer Group
02.2020 - 02.2022
Inflight Refeuler
USAF
05.2017 - 02.2020
High School Diploma -
George Washington High School