Open To Work
Travon Atkins
Ross Dress for Less
Allentown,PA
Work Preference
Job Search Status:
Open to workDesired start date:
2 weeks noticeDesired Job Title
Area SupervisorAssistant Store ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation:
Allentown, PAOpen to relocation:
YesImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits401k matchSummary
Dedicated and hardworking retail professional with over 3 years of progressive experience at Ross, excelling in roles such as Store Protection Specialist, Area Supervisor, and currently serving as an Assistant Store Manager (Operations). Known for a strong work ethic, positive attitude, and commitment to delivering excellent customer service. Skilled in team leadership, loss prevention, and maintaining store standards in high-traffic retail environments. Proven ability to adapt quickly, support team success, and uphold company values while ensuring a safe and welcoming shopping experience.
4
Years of experience
Work History
Assistant Store Manager
10 Months- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Trained and mentored new employees on store policies and customer service standards.
- Analyzed sales trends to optimize product placement and enhance customer engagement.
- Coordinated team schedules to maximize coverage during peak business hours.
- Conducted audits of payroll data to identify errors and implement corrective actions.
Area Supervisor
6 Months- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw all hardline merchandise.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Expert in SET (Snake, Equipment, Trust the Numb) protocol, ensuring consistent adherence to safety standards and operational efficiency.
Store Protection Specialist
3 Months- Demonstrated ability to handle difficult customer service situations and resolve conflicts in a professional manner.
- Utilized excellent interpersonal skills to interact with customers and coworkers.
- Performed daily audits of sales registers to ensure accuracy of all transactions.
- Reviewed inventories to recognize theft or shortage possibilities.
- Supervised a team of 5+ Store Protection Specialists, ensuring adherence to safety protocols, loss prevention procedures, and company policies
Retail Sales Associate
1 Year 1 Month- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Delivered exceptional customer service to guests.
- Demonstrated expertise in FAST (Friendly, Accurate, Speedy Transactions), achieving a weekly CPR of 147%, significantly enhancing customer satisfaction and checkout efficiency".
City of Allentown Youth Council
1 Year 3 Months- Represented the youth perspective in monthly meetings with city officials to influence policy decisions.
- Collaborated with a 10-member council to develop policy recommendations for the mayor and city council regarding local youth initiatives.
Education
High School Diploma
Skills
Leadership Skills
Detail-oriented
Interpersonal skills
Problem-solving
Flexible work schedule
Business acumen
Microsoft Office Suite
Visual merchandising
Accomplishments
- Student speaker at Highschool Graduation.
Timeline
Assistant Store Manager
Ross Dress for Less
10.2025 - Current
Area Supervisor
Ross Dress for Less
04.2025 - 10.2025
Store Protection Specialist
Ross Dress for Less
01.2025 - 04.2025
Retail Sales Associate
Ross Dress for Less
08.2022 - 09.2023
City of Allentown Youth Council
City Of Allentown
05.2022 - 08.2023
Robert Ketterer Charter School
High School Diploma