Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Travon Atkins

Allentown,PA

Summary

Dedicated and hardworking retail professional with over 3 years of progressive experience at Ross, excelling in roles such as Retail Associate, Store Protection Specialist, and currently serving as an Area Supervisor. Known for a strong work ethic, positive attitude, and commitment to delivering excellent customer service. Skilled in team leadership, loss prevention, and maintaining store standards in high-traffic retail environments. Proven ability to adapt quickly, support team success, and uphold company values while ensuring a safe and welcoming shopping experience.

Overview

3
3
years of professional experience

Work History

Area Supervisor

Ross Dress for Less
04.2025 - Current
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Assisted with hiring, training and mentoring new staff members.
  • Oversaw all hardline merchandise.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Expert in SET (Snake, Equipment, Trust the Numb) protocol, ensuring consistent adherence to safety standards and operational efficiency.

Store Protection Specialist

Ross Dress for Less
01.2025 - 04.2025
  • Demonstrated ability to handle difficult customer service situations and resolve conflicts in a professional manner.
  • Utilized excellent interpersonal skills to interact with customers and coworkers.
  • Performed daily audits of sales registers to ensure accuracy of all transactions.
  • Reviewed inventories to recognize theft or shortage possibilities.
  • Supervised a team of 5+ Store Protection Specialists, ensuring adherence to safety protocols, loss prevention procedures, and company policies

Retail Sales Associate

Ross Dress for Less
08.2022 - 09.2023
  • Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
  • Greeted customers and engaged in conversation to assess needs.
  • Provided friendly and knowledgeable assistance to customers on the sales floor.
  • Delivered exceptional customer service to guests.
  • Demonstrated expertise in FAST (Friendly, Accurate, Speedy Transactions), achieving a weekly CPR of 147%, significantly enhancing customer satisfaction and checkout efficiency.".

City of Allentown Youth Council

City Of Allentown
05.2022 - 08.2023
  • Represented the youth perspective in monthly meetings with city officials to influence policy decisions.
  • Collaborated with a 10-member council to develop policy recommendations for the mayor and city council regarding local youth initiatives.

Education

High School Diploma -

Robert Ketterer Charter School
Latrobe, PA
06.2024

Skills

  • Leadership Skills
  • Detail-oriented
  • Interpersonal skills
  • Problem-solving
  • Flexible work schedule
  • Business acumen
  • Microsoft Office Suite
  • Visual merchandising

Accomplishments

  • Student speaker at Highschool Graduation.

Timeline

Area Supervisor

Ross Dress for Less
04.2025 - Current

Store Protection Specialist

Ross Dress for Less
01.2025 - 04.2025

Retail Sales Associate

Ross Dress for Less
08.2022 - 09.2023

City of Allentown Youth Council

City Of Allentown
05.2022 - 08.2023

High School Diploma -

Robert Ketterer Charter School

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Travon Atkins