Trechelle Marriott
Philadelphia
Summary
Detail-oriented office professional with expertise in data entry and customer relationship management. Proven ability to operate office equipment efficiently and support clerical functions, ensuring effective communication and collaboration within teams.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Office Clerk
Philadelphia Police Department
Philadelphia
09.2024 - Current
- Operated office equipment, including printers and copiers, to ensure smooth daily operations.
- Answered telephones, directed calls, and took messages to facilitate effective communication.
- Supported office clerical functions by utilizing word processing, email, and office machines to streamline administrative tasks.
- Entered data into computer systems accurately and efficiently.
House Manager Aide
Merakey Allegheny Valley School
Philadelphia
07.2016 - 09.2024
- Supported residents in daily living activities and personal care, enhancing their quality of life.
- Documented resident observations and communicated changes to clinical team, ensuring timely care adjustments.
- Administered medications according to prescribed schedules and guidelines.
- Coordinated transportation for clients to medical appointments and social events.
- Monitored client health status, promptly reporting changes to personnel to facilitate immediate response.
Police Radio Dispatcher
Philadelphia Police Department Headquarters
Philadelphia
04.2024 - 06.2024
- Operated radio systems to ensure effective communication with patrol units and emergency personnel during critical incidents.
- Managed multi-line phone systems to efficiently receive and prioritize emergency calls and inquiries.
- Coordinated with law enforcement, fire, and medical services for efficient dispatching.
- Supported officers with real-time updates and instructions to enhance response coordination.
Correctional Officer
Philadelphia Department Of Prisons
Philadelphia
01.2023 - 09.2023
- Enforced facility rules and regulations to maintain order and safety.
- Conducted regular inspections of inmate housing areas for contraband.
- Assisted in crisis intervention to de-escalate potential conflicts between inmates.
- Inspected cells and conducted random searches of common areas.
Customer Service Representative
Uhaul Moving And Storage
Philadelphia
02.2016 - 04.2017
- Handled incoming customer calls on product questions, sales inquiries, and complaints, ensuring prompt resolution.
- Guided customers through rental inquiries and reservation processes to enhance their experience.
- Processed rental agreements and payments accurately and efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11-2011
Skills
- Data entry
- Document control
- Customer relationship management
- Office software
- Office equipment
- Multi-line phones
Certification
Certified Nursing Assistant (CNA)
Timeline
Office Clerk
Philadelphia Police Department
09.2024 - Current
Police Radio Dispatcher
Philadelphia Police Department Headquarters
04.2024 - 06.2024
Correctional Officer
Philadelphia Department Of Prisons
01.2023 - 09.2023
House Manager Aide
Merakey Allegheny Valley School
07.2016 - 09.2024
Customer Service Representative
Uhaul Moving And Storage
02.2016 - 04.2017
High School Diploma -
Penn Foster Career School