Summary
Overview
Work History
Education
Skills
I/O Projects
Volunteer Experience
Affiliations
Websites
Timeline
Generic

Trevor Horn

Easton

Summary

Specialist with extensive experience in interpreting and implementing quality assurance standards, effectively addressing customer complaints and non-conformance issues. Demonstrates strong problem-solving and analytical skills, with a solid understanding of HR tools and methodologies. Committed to enhancing business processes and fostering supportive environments.

Overview

4
4
years of professional experience

Work History

HR Shared Specialist II

Guardian Life Insurance
Bethlehem
10.2023 - 01.2025
  • Provided comprehensive support to Guardian colleagues via email and phone communications.
  • Conducted investigative research to resolve employee inquiries effectively.
  • Acquired expertise in diverse HR functions, including benefits, payroll, leave administration, retirement, unemployment, disabilities, and onboarding.

Liquor Store Clerk

Fine Wine and Good Spirits
Allentown
08.2022 - 10.2023
  • Greeted customers upon entry and assisted with product selection.
  • Maintained cleanliness of shelves, displays, and checkout areas.
  • Executed daily opening and closing procedures according to established guidelines.

Career Development Intern

Fairleigh Dickinson University
Madison
01.2023 - 05.2023
  • Facilitated spring 2023 career fair, attracting over one hundred employers.
  • Developed workshop on post-college job search strategies for students.
  • Created comprehensive resource document outlining university programs and local employers.
  • Provided individual career counseling to students on interviewing techniques and career options.

Assistant Kindergarten Teacher

Active Learning Centers
Emmaus
06.2021 - 08.2021
  • Collaborated with lead teacher to plan foundational skills lessons for 5–7-year-old students.
  • Supported instruction for over 30 students during full-day sessions in a calm environment.

Education

Master of Arts - Industrial/Organizational Psychology

Fairleigh Dickinson University
Madison, NJ
05.2023

Associate of Science - Psychology

Kutztown University of Pennsylvania
Kutztown, PA
12.2020

Associates of Science - Psychology

Lehigh Carbon Community College
Schnecksville, PA
05.2018

Skills

  • Benefits administration
  • Onboarding processes
  • Leave management
  • Payroll administration
  • Employee relations
  • Data analysis
  • Investigative research
  • Customer service

I/O Projects

Organizational Culture Inventory, FDU, Examined with prior research, the validity and reliability of the Organizational Culture Inventory, Designed with the objective of understanding how organizational culture is measured with a scale like the OCI., Research Proposal, FDU, Examined the effects of workplace engagement and job satisfaction on organizational commitment., Explored factors that can influence employees’ decisions to remain at a company over time.

Volunteer Experience

Community Service Foundation, Counselor (Academic Internship), Bethlehem, PA, 2020-01, 2020-05, Provided a safe environment to students by listening carefully to them during difficult situations, Supported peer counselors through team meetings where information and feelings could be exchanged.

Affiliations

  • Member of the Boy Scouts of America logging over 100 hours of community service work.
  • Member of the National Society of Leadership and Success.

Timeline

HR Shared Specialist II

Guardian Life Insurance
10.2023 - 01.2025

Career Development Intern

Fairleigh Dickinson University
01.2023 - 05.2023

Liquor Store Clerk

Fine Wine and Good Spirits
08.2022 - 10.2023

Assistant Kindergarten Teacher

Active Learning Centers
06.2021 - 08.2021

Master of Arts - Industrial/Organizational Psychology

Fairleigh Dickinson University

Associate of Science - Psychology

Kutztown University of Pennsylvania

Associates of Science - Psychology

Lehigh Carbon Community College
Trevor Horn