Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tricia Ann Marshall

Tricia Ann Marshall

Bensalem

Summary

Dynamic Certified Medical Assistant with extensive experience at LifeBack, excelling in patient education and clinical documentation. Proven ability to enhance patient care through effective communication and vital signs monitoring. Skilled in injections and phlebotomy, ensuring accurate medical records while maintaining patient confidentiality. Committed to delivering exceptional customer service in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

LifeBack
Lawrenceville
05.2023 - Current
  • Maintained accurate medical records and updated patient information consistently.
  • Educated patients on medications, procedures, and physician instructions.
  • Communicated with healthcare team to address resident concerns promptly.
  • Scheduled patient appointments via phone and in person.
  • Relayed patient messages to physicians regarding concerns and treatment updates.
  • Contacted pharmacies to submit and refill prescriptions efficiently.
  • Interviewed patients to verify information and document medical history.
  • Recorded details of patient visits, including diagnosis, treatment notes, and prescriptions.

ER Technician

St. Mary Hospital
Langhorne
10.2022 - 05.2023
  • Delivered emergency care to patients in critical situations.
  • Monitored vital signs and reported changes to healthcare providers.
  • Assisted medical staff with patient assessments and treatments.
  • Operated diagnostic equipment including EKGs, oxygen monitors, and glucometers.
  • Executed life-saving measures for victims of cardiac arrest and respiratory failure.
  • Performed venipuncture, arterial puncture, and IV insertion procedures.

Certified Medical Assistant

Ann's Choice Assisted Living Community
Warminster
01.2018 - 01.2021
  • Safeguard patient privacy and confidentiality in alignment with all HIPAA protocols
  • Assist patients with thorough directions for sample collection and test procedures
  • Explain procedures and treatments to patients and verify consent
  • Assist doctor with various procedures (suture/staple removal, catheter insertion, etc.)
  • Take vital signs, administer injections, perform venipuncture and EKG's
  • Provide wound care for patients
  • Collect urine and stool samples
  • Request medication refills, generate referrals, schedule appointments, inventory, and order medical supplies

Dietary Aide

Juniper Village (Formerly Wood River Village)
Bensalem
01.2015 - 01.2017
  • Observed all safety regulations and OSHA requirements
  • Completed food preparation and plating in ALF facility
  • Met nutritional goals by planning appropriate menus incorporating overall guidelines and tailoring to patients' specific needs
  • Supported patient treatment goals by observing and reporting on intake

Education

Clinical Medical Asst. Program -

Pennco Tech
Bensalem, PA
01.2018

Skills

  • Customer service and support
  • Medical terminology and transcription
  • Medical billing and coding
  • Vital signs and triage
  • Injections and phlebotomy
  • Wound care management
  • EKG monitoring
  • Computerized medical office systems
  • Emergency care procedures
  • Clinical documentation practices
  • Blood pressure measurement techniques
  • Laboratory sample collection
  • Patient communication skills
  • Inventory management strategies
  • Triage assessment methods

Certification

  • CPR & AED Certification, American Heart Association, 01/01/21
  • Clinical Medical Assistant Program, Pennco Tech, 01/01/18

Timeline

Certified Medical Assistant

LifeBack
05.2023 - Current

ER Technician

St. Mary Hospital
10.2022 - 05.2023

Certified Medical Assistant

Ann's Choice Assisted Living Community
01.2018 - 01.2021

Dietary Aide

Juniper Village (Formerly Wood River Village)
01.2015 - 01.2017

Clinical Medical Asst. Program -

Pennco Tech

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Tricia Ann Marshall