Trina Martins
Lansdowne
Summary
Dynamic Medical Assistant with extensive experience at Trinity Health, excelling in patient care and education. Proven ability to enhance patient satisfaction through effective communication and streamlined scheduling. Skilled in electronic health records and vital sign monitoring, ensuring compliance with HIPAA standards while fostering trust and understanding in patient interactions.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Trinity Health
03.2023 - Current
- Administered patient care tasks, including vital sign monitoring and assisting with examinations.
- Coordinated patient scheduling and maintained accurate medical records within electronic health record systems.
- Supported clinical staff in preparing examination rooms and ensuring proper sanitation protocols were followed.
- Educated patients on medication management, treatment plans, and follow-up care instructions to enhance understanding.
Cashier
Home Depot
04.2013 - 06.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accuracy in cash handling and balancing at shift end.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Medical Assistant
Patient First Urgent Care Center
11.2020 - 03.2023
- Assisted in laboratory procedures, including specimen collection and processing for diagnostic testing accuracy.
- Streamlined patient intake processes to improve efficiency and reduce wait times in busy clinic environments.
- Mentored new medical assistants on best practices for patient interaction and office procedures to ensure consistency.
- Collaborated with healthcare team members to develop strategies that improved overall patient satisfaction scores.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sales Associate
Asurion
10.2017 - 09.2019
- Delivered exceptional customer service, resolving inquiries and enhancing overall client satisfaction.
- Assisted in training new sales associates on product knowledge and sales techniques.
- Streamlined inventory management processes, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to develop promotional strategies that increased product visibility.
Education
Associate of Applied Science - Medical Assistant
ALL State Career
Essington, PA07-2013
High School Diploma -
John Bartram
Philadelphia, PA06-2004
Skills
- Patient care
- Vital sign monitoring
- Electronic health records
- Medical terminology
- Laboratory procedures
- Medication management
- Patient education
- Clinical support
- Scheduling coordination
- Specimen collection
Accomplishments
- Successfully transitioned facility to use of Epic.
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Trinity Health
03.2023 - Current
Medical Assistant
Patient First Urgent Care Center
11.2020 - 03.2023
Sales Associate
Asurion
10.2017 - 09.2019
Cashier
Home Depot
04.2013 - 06.2024
Associate of Applied Science - Medical Assistant
ALL State Career
High School Diploma -
John Bartram