Trinity Heizer
Mechanicsburg
Summary
Results-driven Veterinary Food Inspection Specialist with the US Army, skilled in laboratory techniques and problem-solving. Achieved improved facility conditions through effective corrective actions and maintained compliance with food safety regulations. Demonstrated exceptional teamwork and multitasking abilities while ensuring mission readiness and animal welfare standards in diverse environments.
Experienced with food safety protocols and veterinary regulations, essential for ensuring high standards. Uses comprehensive inspection techniques to maintain compliance and prevent hazards. Knowledge of HACCP and quality control processes ensures consistent and safe food products.
Overview
5
5
years of professional experience
Work History
Veterinary Food Inspection Specialist
US Army
06.2021 - Current
- Maintained accurate records of all inspection findings, allowing for easy tracking and identification of trends or areas needing improvement.
- Implemented corrective actions as needed based on inspection findings, leading to improved facility conditions over time.
- Conducted routine and special inspections of food storage and sanitation in accordance with Army Public Health and USDA Standards.
- Authored detailed inspection reports and maintained accurate records for regulatory compliance.
- Ensured proper record retention of food surveillance samples, test results, and chain-of custody documentation in accordance with military regulations.
- Managed digital and physical files for 28 inspections monthly, weekly thermometer calibration, food recalls and daily inspections, ensuring accessibility and regulatory compliance.
- Collected and submitted samples for laboratory analysis to detect chemical, microbiological, and environmental contaminants.
- Supported mission readiness by ensuring subsistence items met health standards in both garrison and tactical environments.
- Participated in ongoing training sessions to stay current on the latest industry regulations and best practices within the field of veterinary food inspection.
Veterinary Assistant Unofficially
US Army
02.2023 - 09.2023
- Prepared and organized consent forms, treatments plans and discharge instructions for Veterinary procedures.
- Scheduled appointments, follow-ups and surgical procedures using HeVEMR software.
- Handled multi-line phone system to answer client inquires, triage patient concerns, and relay messages to veterinary staff.
- Processed invoices, payments and prescription refills while ensuring accuracy in medical and billing records.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Contributed to a positive client experience by providing compassionate, knowledgeable service and resolving concerns promptly.
Corporate Call Center
Pizza Hut
10.2020 - 05.2021
- handled high-volume inbound calls from customers nationwide, assisting with orders, delivery status, store locations, and promotions
- Resolved customer concerns related to late deliveries, incorrect orders and service complaints with professionalism and empathy.
- accurately processed and modified orders using internal point of sale and call center systems.
- Demonstrated in-depth knowledge of Pizza Hut menus, promotions, and policies to provide accurate information.
- Maintained a calm and courteous demeanor in fast-paced, high-stress situations to support customer satisfaction and brand loyalty.
Education
High School Diploma -
Pittsburg High School
Pittsburg, KS05-2021
Certification - Certified Nurse Assistant
Labette Community College
Parsons, KS07-2020
Skills
- Laboratory techniques
- Food safety regulations
- Standard operating procedures
- Cross-contamination prevention
- Hazard analysis
- Import and export regulations
- Animal welfare standards
- Product recall procedures
- Teamwork
- Problem-solving
- Time management
- Multitasking Abilities
Timeline
Veterinary Assistant Unofficially
US Army
02.2023 - 09.2023
Veterinary Food Inspection Specialist
US Army
06.2021 - Current
Corporate Call Center
Pizza Hut
10.2020 - 05.2021
High School Diploma -
Pittsburg High School
Certification - Certified Nurse Assistant
Labette Community College
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