Thomas Sylvester
Mountain Top
Summary
Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Amazon XL warehouse associate
Amazon XL
Jessup
08.2024 - 08.2025
- Operated material handling equipment to move inventory efficiently.
- Received and organized incoming shipments for storage and distribution.
- Conducted inventory counts to ensure accurate stock levels.
- Packaged products securely for shipment to customers.
- Maintained a clean and safe work environment following safety protocols.
- Collaborated with team members to streamline workflow processes.
- Assisted in training new associates on warehouse procedures and safety practices.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Examined packages and goods for damage and notified vendors of replacement needs.
Chewy warehouse associate
Chewy Warehouse
Jessup
06.2020 - 06.2023
- Operated forklifts to move inventory within the Chewy warehouse.
- Received and inspected incoming shipments for quality assurance.
- Packed customer orders accurately and efficiently for delivery.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in inventory counts and restocking shelves as needed.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Used pallet jacks to move items to and from warehouse locations.
- Labeled containers correctly for product identification purposes.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Assisted in packaging and labeling of products for shipment.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Walmart
Sales Associates
Wilkes-Barre
06.2016 - 08.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance store presentation and visual merchandising.
- Educated customers on promotions and loyalty programs to increase engagement.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Conducted regular audits of merchandise displays for compliance with company standards.
- Trained new associates on store policies, procedures, and customer service techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Online Pen Fosters
Scranton, PASkills
- Forklift operation
- Inventory management
- Material handling
- Quality assurance
- Packaging efficiency
- Team collaboration
- Safety compliance
- Workflow optimization
- Customer service
- Problem solving
- Attention to detail
- Effective communication
- Employee training
- Complex Problem-solving
- Cost reduction
- Warehouse tools operation
- Warehouse operations
- Order picking
- Warehouse environment safety
- Time management
- Cardboard baling
- Inventory organization
- Damage control
- Stock control
- Quality control
- Barcode scanning
- Inventory counting
- Purchase order verification
- Warehouse organization
- Trash collection
- Record preparation
- Wrapping and boxing
- Equipment operation
- Heavy lifting
- Workplace cleanliness
- Forklift operations
- Order fulfillment
- Load handling
- Quantity calculations
- Packaging and labeling
- Labeling and boxing
- Pallet building
- Loading and unloading
- Pallet jack operations
- Merchandise staging
- Problem-solving
- Order picking and processing
- Pallet jacking
- Warehouse safety
- Shipping and receiving
- Lifting and sorting
- Product verification
- Forklift certified
- Assembly and production
- Invoice verification
- Materials handling and transport
- Skid building
- Picking and packing
- Stacking and staging
- Truck processing
Timeline
Amazon XL warehouse associate
Amazon XL
08.2024 - 08.2025
Chewy warehouse associate
Chewy Warehouse
06.2020 - 06.2023
Walmart
Sales Associates
06.2016 - 08.2019
Online Pen Fosters